“Excellent friendly service. Look forward to using this service again.”
About Apex:10.0/10
Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.
The conditions of seat was really bad. All the seats had stains. They need steam cleaning or need to get seat covers change. The car seats looks really unhygienic
The office installations where very poorly looking, walls peeling off, etc.
The staff wasn't very friendly and the person who process my documents took pictures of my credit card front and back, which I found very doggy as the security code is on it, when asking, he said it was for their own security, which I completely disagree, but he didn't give me other option.
About QEEQ:8.0/10
You should specify that insurance bought on the app is not related with the car hire company and if anything happens we have to claim apart
The ability to pre register made picking up the car a breeze. We were away in less than 10 minutes. Counter staff were super friendly and helpful and shuttle bus was quick and easy. We would definitely book with City Centre Car Hire again
The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well
Super helpful staff, no push to upsell, hidden charges etc. Vehicle was clean, fully fuelled and ready to go. Toll roads were automatically billed as used. Highly recommended!
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ:10.0/10
Super easy to use and a far superior price to anything else.
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