EAST COAST CAR RENTAL REVIEWS IN AUSTRALIA

도심가운데에 위치하여 접근성이 좋으며 반납하고 돌아가기에도 너무 편했습니다 직원들은 모두 친절하고 따뜻하게 대응해 주었습니다

정말 저렴하게 렌트카를 이용할수 있어 좋았습니다 특히 보험부분에서 많은 비용을 절감할수 있었습니다

Car was fine for our purpose, however the navigation system did not work! Even bought a new USB charger cable and nothing! It was very inconvenient.

The booking staff was so friendly and helpful. The whole process was very fast and well-run.

I like all of the chooses of cars available.

現地スタッフの対応・速やかな接客と応対、レンタカーの内容や清潔感もあって、最高でした。また利用したいです。

予約した際の金額と実際に請求されたクレジットカード払いの引き落とし金額に2,048円の差額があったのがよく理解できないが、サービスには満足しております。

Excellent service and vehicle form East Coast.

Trustworthy and always price competitive.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

Car was brand new, customer service was friendly, helpful, prompt, and efficient.

Took awhile to contact them by phone from airport After that the service was exceptional.

Absolutely wonderful

I have also completed an independent review from them. This is not my first time using East Coast and won't be the last. There are as consistent as a Rolling Stones hit single. Always a great experience. Highly recommended. Many thanks.

Well done QEEQ. Never heard of your company before an took a punt. Absolutely impressed. I deceived to change my bookings expecting a nightmare and instead encountered a dream. Great digital offerings and you saved me some coin. Even installed your app and likely to keep it. Well done on a fantastic E2E customer experience.

Car was exactly what we needed for a big group going on a roadie!

Quick and easy process to book a rental car

Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers

Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good. The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.

Slow pick up. Car is a Chinese car which is now pretty good in the engine power. Otherwise it is good.

Easy to book.

Did not get car booked, seemed very casual during car collection Car return very good & efficient

I found extremely poor service that while a shuttle bus was indicated to be offered, but it is not offered early in the morning and means you are required to walk with your luggage to the airport. That alone would prevent me ever booking with them again

The location was a bit away from downtown area, so I used taxi to get there, not walking distance.

It was easy to use and search available cars.

They didn’t take clear car photos and set me in trap to at a wind screen chip but it was present when we received the car. They charged me $1000 deposit and didn’t refund it to me yet after I show them the clear pics when we received the car. I am still wait for deposit refund. Very Frustrating.

The counter staff was adamant that my AXA insurance was inadequate and I wouldn't be covered for any excess in case of a claim, was coerced into paying a higher pick up premium before we could leave

The online booing platform was great yet I didn't receive the price drop guarantee offer

We were mistakenly charged for extra insurance, even though we purchased this through QEEQ. I pointed this out, and we were told we would be refunded, but this has not occurred. Pick-Up was easy and quick.

Booking platform was great - easy to navigate.

your navman desperately needs an upgrade. if i did not had previous knowledge of where i was and where i was going i would have been terribly confused . otherwise the car itself[it was a honda] was great,the mpg was excellent.if you upgrade the navman i would definately use your company again

everything was fine