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Last updated on: March 22, 2023
197Rental Locations
67Airport Locations
Map View of Car Rental Locations in London
Budget
8.5/10
Europcar
8.5/10
Alamo
9.0/10
Keddy by Europcar
8.3/10
Routes
8.0/10
GREEN MOTION
6.8/10
AVIS
7.9/10
Easirent
6.9/10
Hertz
8.3/10
SURPRICE RENT A CAR
6.9/10
Enterprise
9.0/10
Dollar
7.6/10
ACE
5.9/10
GOLDCAR
7.3/10
Firefly
9.2/10
Interrent
7.2/10
National
9.0/10
VaRAd aGGaRwaL
London
Reviewed: January 9, 2023
They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.
K.Lightfoot
London
P.Woodall
London
Reviewed: September 25, 2022
Excellent service and I extended the hiring for an extra day with no problem
J.Bains
London
Reviewed: August 29, 2022
I was given almost brand new mercedes Benz, only 1200 miles Very happy with the vehicle, and budget staff
S.Ludlow
London
Reviewed: August 22, 2022
Got an “upgrade” to a larger vehicle, but would’ve preferred the smaller one on the UKs tiny roads. Staff were great.
F.Holmqvist
London
Reviewed: January 4, 2023
Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.
J.Legg
London
Reviewed: October 24, 2022
The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.
M.Dobson
London
R.Bradley
London
Reviewed: July 13, 2022
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
M.Idris
London
Reviewed: October 14, 2022
I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.
C.Hoo
London
Reviewed: December 27, 2022
I have a very good experiences on the car rental . when return car the Staff Name Marina . she was perfect and she guild us the best and help to drop us at the station. Additionally , I have a very good and comfortable driving with the car .
M.ISMAIL
London
Salwan Finj
London
Reviewed: November 7, 2022
The service and staff were excellent and I highly recommend booking with Alamo.
London
Reviewed: October 24, 2022
The only issue we have was only while picking up the car. We came on time at 9am however the car was not ready. We have to wait for them to clean the car and we told them that we were rushing. Once we get the car, we ask the staff if we need to do anything else, complete the paper work or make any deposit payment twice but he said ni. We left the place and we got a call asking is to turn back. It’s a miss communication internallh they need our credit card details for deposit. We cant turn back and I have to provide my details via the phone. Service at this Centre definately need to be improved.
LK
London
Reviewed: September 26, 2022
The car meets our expectation. Pick up and drop off are easy. Staffs are good.
F.Walsh
London
Reviewed: December 19, 2022
Staff overselling upgrades and unable to process deposit due to machine error twice
A.Barnes
London
Reviewed: December 7, 2022
I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!
W.Hoh
London
Reviewed: October 17, 2019
Take long time to pickup cars because the service personnel persuade to upgrade and cross sell insurance. The car also have few scratches on bumper and fenders during my pickup.
G.Wilson
London
Reviewed: August 27, 2019
They didn't have any SUVs in, so had to make do with what they did have (a skoda!). Was offered a number of upgrades for a cost, which I thought awfully kind of them. They seemed genuinely surprised when I suggested that I should be getting a free upgrade given that they didn't have the car I booked available.
P.G.
London
Reviewed: June 29, 2022
The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.
C.Hutson
London
Reviewed: December 13, 2022
The counter staff, both at pick up and drop off, were amazing. I cannot praise them highly enough.
Rowbottham
London
Reviewed: December 12, 2022
So I had an issue with my credit card PIN number but the staff did all they could to help.
D.Fagelson
London
Reviewed: December 1, 2022
The car I received exceeded my expectations. I was very happy with it. However the car collection took a very long time. We lost a large part of our day especially because the shuttle bus took an hour to arrive and then made lots of stops before we arrived at Green Motion. There was hardly any fuel in the car so I had to quickly find a gas station to avoid breaking down.
London
Reviewed: November 27, 2022
The car had damage on the back left of the boot which I told the staff about before I drove off. There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required Clearly this car had not been checked over before I had it
A.W
London
Claire K
London
Reviewed: July 31, 2022
I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.
Andy
London
Reviewed: December 9, 2022
Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.
m.CAMPBELL
London
Reviewed: October 13, 2022
A reliable and trustworthy company that provided me with a great vehicle and quick and dependable shuttle service from the airport.
M.Martin
London
Reviewed: October 11, 2022
Very shocked that they class a Crossland X as a SUV, it’s not!!!
L.Mash
London
Reviewed: September 14, 2022
Avis were extraordinary. Amazing customer service. Jay who I believe was the manager was an absolute gentleman. Natasha who worked along side was a pleasure to work with after such a long flight. I will absolutely be back every time.
A.Al Hesni
London
Reviewed: May 18, 2022
very difficult to extend, when calling costumer service, no one picks up the call.
London
P.Crosby
London
Reviewed: August 18, 2022
The car was fine. There was some delay on pick-up due to incorrect address of Easirent desk at Gatwick in the pick up instructions. They could not explain the error.
London
Reviewed: August 11, 2022
Poor CS on pick up with endless hassle to get the car as a local hirer. Seemed focused on selling add ons and to foreign travelers only. Jetta should be medium saloon car not a compact. Had to let family travel by foot in order to transport luggage
London
Reviewed: June 15, 2020
The most terrible company you can ever hire from! Avoid at all cost. They lure you in with their cheap price but then they had you pay! After 2 months from hiring this car they took £1042 from my bank account. When I called they said that it is because I broke the clutch!!! It is worth mentioning that they drove the car after I returned and before the mechanic repaired it for 92 miles! And they wanted me to pay for the broken clutch
R.Darsi
London
F.Zia
London
Reviewed: August 18, 2022
The counter staff Mr. Amaan was very nice and polite. He had excellent customer service skills. I would recommend Hertz for everyone hiring a car in UK
H.ABDELKEREEM
London
Ik from Galway
London
London
Reviewed: January 13, 2020
They tried to charge more for changing a new car. First they said free offer then put extra charge on it
G.Khaira
London
Reviewed: January 12, 2020
24hrs pick and drop .. really save my whole day because I needed to drop it earlier
Peter Robinson
London
Reviewed: August 9, 2022
Very efficient, very cheap. Only issue: they really pressured me to take out extra insurance. Other reviewers make the same comment. Pretty clearly, their business model depends on making money from selling renters insurance. I had to insist really hard that i absolutely did NOT want the insurance they were trying to foist on me.
S.Graves
London
Reviewed: March 30, 2020
Surprice is running an insurance scam. They give you a good price initially but then look extremely hard for something to charge you for when you return the car in order to make up for the good initial price. You'll be better off just paying up front with a more reputable company. For us, they kept pointing stuff out until I couldn't provide a photo proving it was there before.
G.Bagshaw
London
Reviewed: March 11, 2020
Best car hire company I have used, never heard of them before, but always will use in future
V.Prorok
London
Reviewed: March 10, 2020
Picking-up a car took almost 2 hours; the car is not really at terminal, they took me about 10 miles away from the airport to the car; dropping off is also terrible - there is no signs on the place, I winded around few times until found them; the car was vandalized, though that was not my fault, and I reported police, they charged me 1500GBP (abt 2000US$) for 4 small scratches! Never rent a car with SurPrice car rentals!!!
Juliana G
London
Reviewed: March 6, 2020
Great and very helpful staff. For any request there was someone very helpful at the end of the phone
Liverpool
Reviewed: May 19, 2022
The people in both the pick up (Ben) and the drop off (didn't note his name) were very nice and helpful We got a nice car One minor issue: one of the brake lights in the rear did not work
Cakiwa
London
Reviewed: March 12, 2020
The staff name Salem very helpful person.. I will go for Enterprise again! Thanks.
M.Vardalia
London
Reviewed: January 28, 2020
There was no other cars available so I get the petrol Jaguar. I am not particularly fond of this car, but everything else was good.
M.Vardalia
London
Reviewed: October 3, 2019
The staff were very welcoming and helpful. There was an issue with my rental but they managed to sort it out effectively and quickly.
r.bensusan
London
Reviewed: February 26, 2019
car did not exceed expectations. counter staff were efficient
E.Roscoe
London
London
Reviewed: January 1, 2020
Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.
T.H.
London
Reviewed: October 8, 2019
Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.
A.Hart
London
Reviewed: August 14, 2019
The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.
R Helsby
London
Reviewed: August 4, 2019
45mins is too long to wait to pick up the car. Not enough staff and the process takes too long. It needs to be streamlined. I emailed on 20th July to get drop off instructions to Gatwick. No reply still after 10 days. Online instructions do not give details of what hours shuttle is available
J.McDougall
London
Reviewed: November 8, 2019
Friendly staff, car was exactly what was ordered with no problems.
K.ALAHMARI
London
Reviewed: October 14, 2019
The drop off the car is not on all cities, just 2 , I went to Birmingham to drop off beside the same branch was in Manchester.also,
L.McNab
London
Reviewed: September 20, 2019
Counter staff initially told me I had no insurance and convinced me it was because it was booked as for US based folk and they had it on cards and did not need it. Luckily I realised that my booking said I had and pointed it out - I had passed over that info
Woobydog
London
Reviewed: September 11, 2019
car was dirty and agent claimed in undamaged condition but vehicle had damaged wheels and damage and scratches to bodywork. Vehicle was very dirty outside and windscreen was so dirty on inside I hade to get a cloth and clean it before travelling as vision was impaired. Washer bottle was empty. agents very slow and off handed, long wait.
London
Reviewed: August 26, 2019
Green motion car rental in London is a scam. We booked a vehicle but was upsold to another vehicle , with constant pestering of selling insurance. In the end , we took the cheaper insurance option but they claimed that damage was found and force a claimant of another 200-300 pounds for damage. Utter disgrace company and will never go back again.
M.Evans
London
London
Reviewed: August 15, 2019
make sure you bring all the required documents. passport proof of address within last 3 months credit card dvla check code
CDP
London
Reviewed: August 3, 2019
Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.
J.Duncan
London
Reviewed: July 24, 2019
You definitely get what you pay for - they are cheap for a reason. After queuing for 90 minutes in the office, every other customer had problems of some kind all to do with inflexible and unrealistic policies. After my 90 minutes in the queue, 25 minutes to process the transaction, I then had to queue for a further 25 minutes while the car was cleaned. All in all, I spent 2.5 hours to collect a car. Never again!
M.Rizvi
London
S.Gurung
London
S.Mackay
London
G.Brandon
London
B.Keenahan
London
LORD D.
London
Reviewed: July 31, 2019
This company are the worse bollocks I have ever come across. EWould NOT give me a car that I had paid for because they said my drivers licence was not mine. WTF....... I had o2 bill, code from DVLA, everything registered to address on my licence which was mine. THIS IS A SCAM BEWARE OF INTERRENT. I was not the only one this happened to when I was waiting.
W.Ashley
London
Reviewed: July 17, 2019
Not a negative thought in the whole process. Simple, would recommend to friends.
London
Reviewed: June 7, 2019
Booked the rental for 8 am pick up only to find the office was still closed. Found telephone number on internet as no telephone number, help or advice to be found at the rental cabin. Called interrent and was told in a very dismissive tone, I would just have to wait until the staff got their. Not a good first impression at all. When staff appeared (8:15) no apology or even acknowledgment that I had been waiting for the 8am collection. Was given an upgrade to a “Mitsubishi” which was actually a MG3. No complaint about the car or the value for money but the service leaves a lot to be desired.
P.Dunn
London
Reviewed: July 21, 2019
The car had a side pocket full of toe nails in some sort of liquid and looked awful, the booking fellow was a nice helpful person, the car cleaner / service person who was working with him had a bad attitude and was not respectful to the booking agent.
London
Reviewed: July 17, 2019
Counter Customer Service team were terrific but a Sat morning rush meant waiting for 30-60mins to collect the car. That wasn't great as it ate into 1hr of my hire and travel time.
james s
London
Reviewed: July 9, 2019
the counter staff at National were excellent. I was very short of time so also short on patient. The gentleman got me in the car in under 10 minutes and gave me some water and munchies for my journey.
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