The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it.
No-one went round the car with me on pick up and there was no-one there when i dropped it off
Terrible - will never use Hertz again
“They were good as they didn’t try to sell the insurance like in Spain”
About Hertz:8.7/10
Clear sign about collecting it from hotel as we couldn’t find anything to tell us we had to ask another company Not very clear about the marks on the car when collecting as there were quite a few that had been touched up with paint
Counter staff helpful at both ends. Didn’t get the specified car. The guy parking cars at the drop off stole the space I was going into and was obnoxious.
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K.Blockley
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