Hertz, Edinburgh Car Rental

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Edinburgh Information, Car Rental Instructions & Policies

Store Location

42 HAYMARKET TERRACE

Telephone

08433093026

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United Kingdom

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

GBP 14.3/day

capped at GBP 166.67

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 11.4/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 11.4/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 11.4/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland

If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of: 1- a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom and; 2- a Green Card which is a proof of insurance and must contain the vehicle registration. An advance notice of 12 working days is required for obtaining/issuing a Green Card. The VE103B certificate and the Green Card are not required for travelling to Northern Ireland. Charges for issuing a VE103B and a Green Card are as follows: Number of days into the Republic of Ireland - Standard Cover (including taxes)： 1~7 days - £ 171.99; 14 days - £ 209.90; 15~21 days - £ 226.51; 22~28 days - £ 301.73. The cover can only be purchased at time of pick-up. Should these restrictions be ignored, all insurance (Third Party Liability, CDW, TP, PI, Super Cover), if accepted, shall be null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repatriation of the damaged vehicle.

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Volvo Xc90,

GBP 1000 for Chevrolet Lacetti,Mercedes Sprinter 311 Cdi,Renault Captur,Dacia Duster,Opel Corsa,Peugeot 208,Ford Kuga,Jeep Renegade,Toyota Aygo,

GBP 1200 for Ford Transit Swb,Kia Ceed,Audi A3,Ford Connect 25m3,Ford Galaxy,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Skoda Karoq,Cronos Grand Siena Virtus,Skoda Kamiq,Ford Kuga,Peugeot 3008,Ford Transit Lwb,Skoda Octavia,Bmw 4 Series Gran Coupe,Traffic 88 M3,Mercedes V-class,Ford Transit,Opel Vivaro,Hyundai Hb20 Vision,Volvo Xc40,Atego 816 Koff,Iveco Daily 12m3,

GBP 1400 for Vw Polo,22 Seat Bus,Vw Caravelle,

GBP 1500 for Citroen C5 Aircross,M6 Audi Q5 4x4 Gps,Volvo Xc60,Citroen Spacetourer 9 Pax,Ford Galaxy,Volvo Xc60,Opel Insignia,Kicks Pulse,Bmw M440 Gran Coupé *model Guaranteed*,Audi A6,Volvo Xc90--4wd,Bmw 520xd,Jaguar Xf Sportbrake-4wd,Mercedes E Class,Jaguar Xe-4wd,Volvo Xc60 Aut,Mercedes E250 Convertible,Volvo V60,Audi Q3,Mg Hs,Suzuki Vitara, Kia Sportage Or Similar,Kia Carens,Porsche Panamera Automatic Or Similar,Luton Tail Lift,

GBP 2500 for Lexus Ux 300e,Peugeot E 2008-electric,Model 3 Sr-electric,Polestar 2-electric,B1 Peugeot E 208,Mercedes Gle,Chevrolet Camaro,Nissan Off Road Caravan,Mercedes Glb,Bmw Serie 4 Gran Coupé Automatique,Tesla Model Y-electric,Volvo Xc60,Bmw X5 Xdrive Hybride,Audi E-tron,Porsche Panamera,Mitsubishi Eclipse Cross,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Bmw 2 Series Cabrio,

GBP 1000 for Chevrolet Lacetti,

GBP 1000 for Mercedes Sprinter 311 Cdi,

GBP 1000 for Renault Captur,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Kia Ceed,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Citroen C5 Aircross,

GBP 1200 for Audi A3,

GBP 2500 for Peugeot E 2008-electric,

GBP 1000 for Dacia Duster,

GBP 1000 for Opel Corsa,

GBP 1000 for Peugeot 208,

GBP 1500 for Vw Polo,

GBP 1200 for Ford Connect 25m3,

GBP 2500 for Model 3 Sr-electric,

GBP 1500 for M6 Audi Q5 4x4 Gps,

GBP 1500 for Volvo Xc60,

GBP 1500 for Citroen Spacetourer 9 Pax,

GBP 1500 for Ford Galaxy,

GBP 1200 for Ford Galaxy,

GBP 2500 for Polestar 2-electric,

GBP 2500 for B1 Peugeot E 208,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Skoda Karoq,

GBP 1200 for Cronos Grand Siena Virtus,

GBP 1200 for Skoda Kamiq,

GBP 1200 for Ford Kuga,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Peugeot 3008,

GBP 1000 for Ford Kuga,

GBP 1200 for Ford Transit Lwb,

GBP 1500 for Opel Insignia,

GBP 1200 for Skoda Octavia,

GBP 1200 for Bmw 4 Series Gran Coupe,

GBP 1000 for Jeep Renegade,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Audi A6,

GBP 2500 for Mercedes Gle,

GBP 2000 for Volvo Xc90,

GBP 1500 for Volvo Xc90--4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1200 for Mercedes V-class,

GBP 1200 for Ford Transit,

GBP 1200 for Opel Vivaro,

GBP 1500 for Bmw 520xd,

GBP 1000 for Toyota Aygo,

GBP 1500 for Mercedes E Class,

GBP 1500 for Volvo Xc60 Aut,

GBP 1500 for Mercedes E250 Convertible,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Volvo V60,

GBP 2500 for Mercedes Glb,

GBP 1200 for Hyundai Hb20 Vision,

GBP 1500 for Mg Hs,

GBP 1500 for Suzuki Vitara, Kia Sportage Or Similar,

GBP 1200 for Volvo Xc40,

GBP 1200 for Atego 816 Koff,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Kia Carens,

GBP 2500 for Bmw Serie 4 Gran Coupé Automatique,

GBP 2500 for Tesla Model Y-electric,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive Hybride,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Mitsubishi Eclipse Cross,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Luton Tail Lift,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Volvo Xc90,

GBP 1000 for Chevrolet Lacetti,Mercedes Sprinter 311 Cdi,Renault Captur,Dacia Duster,Opel Corsa,Peugeot 208,Ford Kuga,Jeep Renegade,Toyota Aygo,

GBP 1400 for Vw Polo,22 Seat Bus,Vw Caravelle,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Bmw 2 Series Cabrio,

GBP 1000 for Chevrolet Lacetti,

GBP 1000 for Mercedes Sprinter 311 Cdi,

GBP 1000 for Renault Captur,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Kia Ceed,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Citroen C5 Aircross,

GBP 1200 for Audi A3,

GBP 2500 for Peugeot E 2008-electric,

GBP 1000 for Dacia Duster,

GBP 1000 for Opel Corsa,

GBP 1000 for Peugeot 208,

GBP 1500 for Vw Polo,

GBP 1200 for Ford Connect 25m3,

GBP 2500 for Model 3 Sr-electric,

GBP 1500 for M6 Audi Q5 4x4 Gps,

GBP 1500 for Volvo Xc60,

GBP 1500 for Citroen Spacetourer 9 Pax,

GBP 1500 for Ford Galaxy,

GBP 1200 for Ford Galaxy,

GBP 2500 for Polestar 2-electric,

GBP 2500 for B1 Peugeot E 208,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Skoda Karoq,

GBP 1200 for Cronos Grand Siena Virtus,

GBP 1200 for Skoda Kamiq,

GBP 1200 for Ford Kuga,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Peugeot 3008,

GBP 1000 for Ford Kuga,

GBP 1200 for Ford Transit Lwb,

GBP 1500 for Opel Insignia,

GBP 1200 for Skoda Octavia,

GBP 1200 for Bmw 4 Series Gran Coupe,

GBP 1000 for Jeep Renegade,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Audi A6,

GBP 2500 for Mercedes Gle,

GBP 2000 for Volvo Xc90,

GBP 1500 for Volvo Xc90--4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1500 for Mercedes V-class,

GBP 1500 for Ford Transit,

GBP 1500 for Opel Vivaro,

GBP 1500 for Bmw 520xd,

GBP 1000 for Toyota Aygo,

GBP 1500 for Mercedes E Class,

GBP 1500 for Volvo Xc60 Aut,

GBP 1500 for Mercedes E250 Convertible,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Volvo V60,

GBP 2500 for Mercedes Glb,

GBP 1200 for Hyundai Hb20 Vision,

GBP 1500 for Mg Hs,

GBP 1500 for Suzuki Vitara, Kia Sportage Or Similar,

GBP 1200 for Volvo Xc40,

GBP 1200 for Atego 816 Koff,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Kia Carens,

GBP 2500 for Bmw Serie 4 Gran Coupé Automatique,

GBP 2500 for Tesla Model Y-electric,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive Hybride,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Mitsubishi Eclipse Cross,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Luton Tail Lift,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.4 mi from Edinburgh Airport

Railway Stations

1.3 mi from Edinburgh Waverley Station

Hotels

1.4 mi from Jurys Inn Edinburgh

Other Landmarks

1.3 mi from Royal Botanic Garden

2.9 mi from Royal Yacht Britannia

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 55.94677 -3.22081

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Marico Wagner
Edinburgh
10 /10 Excellent
Reviewed: Friday, July 26, 2024
I inspected the car thoroughly during pickup. When returning the car, the Hertz staff barely looked at it, showing a lot of trust. The pickup staff clearly stated that there was no need to wash the car before returning it. Additionally, considering our original drop-off point (Heathrow) was far from our accommodation (there were no ideal drop-off options for our MPV model online), they immediately helped me resolve it after discussing. They were very patient. Later, I found the new drop-off point was only 200-300 meters from the hotel, which was great. They also didn't try to sell me any insurance. The Ford Galaxy 7-seater was a new model, with limited space efficiency (couldn't get a Sharan). The trunk was especially cramped, and the trunk cover had no place to store except underfoot. On the positive side, the diesel engine had sufficient power, the automatic transmission was responsive, the steering was extremely precise with little play, and the suspension was supportive yet resilient. This was a blessing on the narrow, hilly, winding roads in the UK, making the driving experience very enjoyable.
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Myrna Monroe
Edinburgh
10 /10 Excellent
Reviewed: Friday, July 26, 2024
Very good
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Darnell Nixon
Edinburgh
4 /10 Average
Reviewed: Friday, July 26, 2024
I picked up the car 3-4 hours later than scheduled. The rental company refused to provide the model I booked, citing that I did not inform them in advance. They insisted I pay extra for a different model. I had a contract with the car rental service and paid in full, so I'm not sure why I couldn't get the car I booked. It’s unclear whether the issue lies with the car rental platform or Hertz. During the rental period, I also had a flat tire which caused delays and affected my trip. Although I purchased full insurance from the rental platform, it wasn’t reflected in my Hertz order, meaning I have to handle the claim process after returning home. This adds inconvenience and consumes both effort and time. Currently, the claim process is underway. While the insurance company and the rental service might reimburse the tire costs, it's uncertain whether they will compensate for the time lost and the stress caused. I reserve the right to seek further compensation.
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Giles Geoffrey
Edinburgh
10 /10 Excellent
Reviewed: Friday, July 26, 2024
The staff at the rental company were very enthusiastic and thoroughly explained the rental procedures. They carefully inspected the car and verified everything with us during pick-up.
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Irene London
Edinburgh
2 /10 Poor
Reviewed: Friday, July 26, 2024
Without any notification, the initial order for a Mercedes was changed to a small Ford. Customer service couldn't resolve it, and we ended up canceling the order out of frustration. They even said they don't accept complaints! An international rental company with such poor service is truly disappointing. In the end, we had to cancel the order, but a Hertz employee came out and offered us a Hyundai for three days at the original four-day price. Overall, this was the worst rental experience abroad.
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Leo MacPherson
Edinburgh
6 /10 Average
Reviewed: Friday, July 26, 2024
The wait for arranging the car pick-up was too long. We had a reservation at 10 AM and arrived at 9:45 AM, but had to wait in line until around 11 AM to start the process.
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Herbert Ted
Edinburgh
2 /10 Poor
Reviewed: Friday, July 26, 2024
Arrived at the car rental company on time, they said the model we booked wasn't available (Hertz explained that the QEEQ website made a mistake; they don't have such vehicles and normally use them for cargo). They offered us two choices: either switch to a 9-seater or change to an SUV and a regular car. However, both options would cost significantly more, and the second option couldn't fit the luggage of our three families, leaving us with only the first option. After dealing with the car rental company and a 2-hour delay, we finally got the 9-seater, but it disrupted our morning plans, and we had to pay extra. After renting cars abroad many times, this was by far the worst experience.
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Nicholas Anthony
Edinburgh
10 /10 Excellent
Reviewed: Friday, July 26, 2024
Hertz is great. I lost my passport, but Hertz was the only company that could rent a car to me, and they were very efficient. I ended up with a Toyota Chev, which is a great car.
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