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Alamo, East Midlands Airport Car Rental

Alamo 600+ ratings, 5 reviews

East Midlands, United Kingdom

9.1 / 10 Excellent

Alamo - East Midlands Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, EAST MIDLANDS AIRPORT, CASTLE DONINGTON, ENG, DE74 2SA, GB

Telephone

+441332812828

Pick-up Instructions

The Alamo - East Midlands Airport car rental location is in terminal

You can walk to the counter of Alamo - East Midlands Airport car rental.

The vehicles are located in the car rental village. East Midlands Airport operate a bus service during the months of April through November. Outside of these months, December through March, please allow a 10 to 15-minute walk from the terminal. 

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
10:00 -18:00
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -15:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Show More

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Poland

Slovakia

Slovenia

Spain

Switzerland

Portugal

Ireland

GBP 325 per rental
European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Ford Custom Kombi

Ireland

 GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Mitsubishi Mirage G4,Toyota Corolla,Volkswagen Golf,Ford Focus,Vauxhall Corsa,Fiat 500,Vauxhall Corsa,Ford Fiesta Or Similar,Toyota Yaris,Ford Fiesta.,Renault Captur,Peugeot 3008,Kia Picanto,Toyota Aygo,Seat Leon,Volkswagen Virtus Aut.,Skoda Octavia-diesel,Peugeot 508,

EUR 1350 for Renault Master,Volkswagen Multivan,Citroen Space Tourer,Master Lift 17m3,Volkswgen Touran,Citroen Grand C4 Spacetourer,Opel Vivaro,Renault Espace,Opel Combo Life,

EUR 1400 for Audi Q2,Bmw 1 Series,

GBP 2000 for other car models.

GBP 2000 for Audi Q2,Bmw 1 Series,Lexus Ux 300e,Mustang Mach E,Toyota Kluger,Volvo Xc60,Volkswagen Multivan,Citroen Space Tourer,Renault Captur,Peugeot 3008,Mercedes-benz Eqa,Toyota Rav4 Hybrid,Peugeot 3008,Kia Sportage,Renault Duster,Citroen Grand C4 Spacetourer,Mercedes E-class,Mercedes E Class,Bmw Ix,Mercedes Glc,Ford Custom Kombi,Vito 9 Seater,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Skoda Karoq Suv Aut,Mercedes C-class,Bmw Ix1,Volvo Xc90,Seat Leon,Skoda Octavia Hybrid,Volkswagen Virtus Aut.,Skoda Octavia-diesel,Peugeot 508,Volvo Xc40,Ford Kuga,Seat Taracco,Volkswagen Tiguan,Opel Combo Life,J1 Mercedes Eqe,Mercedes S Class, Executive,,Mercedes S-class,Audi Q5,Range Rover Sport,

GBP 1500 for Great Wall Ora Funky Cat,Seat Leon Hybrid,Hyundai Ioniq,Volkswagen Golf,Fiat 500l,Ford Focus,Kia E-soul,Renault Captur,Seat Arona,Nissan Juke,Vauxhall Corsa,Fiat 500,Alpine A290,Toyota Aqua,Toyota Yaris,Ford Fiesta.,Toyota Aygo,

GBP 1500-2000 for Renault Master,Master Lift 17m3,Ford Luton Van With Tail-lift,Mercedes Sprinter,Mercedes Sprinter Luton,Opel Vivaro,

Theft Insurance Excess differs by car model:

GBP 2000 for Audi Q2,Bmw 1 Series,Lexus Ux 300e,Mustang Mach E,Toyota Kluger,Volvo Xc60,Volkswagen Multivan,Citroen Space Tourer,Renault Captur,Peugeot 3008,Mercedes-benz Eqa,Toyota Rav4 Hybrid,Peugeot 3008,Kia Sportage,Renault Duster,Citroen Grand C4 Spacetourer,Mercedes E-class,Mercedes E Class,Bmw Ix,Mercedes Glc,Ford Custom Kombi,Vito 9 Seater,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Skoda Karoq Suv Aut,Mercedes C-class,Bmw Ix1,Volvo Xc90,Seat Leon,Skoda Octavia Hybrid,Volkswagen Virtus Aut.,Skoda Octavia-diesel,Peugeot 508,Volvo Xc40,Ford Kuga,Seat Taracco,Volkswagen Tiguan,Opel Combo Life,J1 Mercedes Eqe,Mercedes S Class, Executive,,Mercedes S-class,Audi Q5,Range Rover Sport,

GBP 1500 for Great Wall Ora Funky Cat,Seat Leon Hybrid,Hyundai Ioniq,Volkswagen Golf,Fiat 500l,Ford Focus,Kia E-soul,Renault Captur,Seat Arona,Nissan Juke,Vauxhall Corsa,Fiat 500,Alpine A290,Toyota Aqua,Toyota Yaris,Ford Fiesta.,Toyota Aygo,

GBP 1500-2000 for Renault Master,Master Lift 17m3,Ford Luton Van With Tail-lift,Mercedes Sprinter,Mercedes Sprinter Luton,Opel Vivaro,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from East Midlands Airport

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 52.82323 -1.336207

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Guest Reviews

Total points： 9.1 / 10 Excellent

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.0
  • Spaciousness: 6.4
  • Counter staff: 8.0
  • Pick-up location: 7.2
  • Drop-off location: 7.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • J.Fearn

    East Midlands

    8 /10 Very good

    Reviewed: Sunday, February 22, 2026

    Katie at EMA was a gem, we arrived at midnight having given her our details over the phone. It was completely stress free and she was very polite. The only problem we had was finding the office. It is not marked Alamo but Enterprise. The girl when we dropped the car off was also friendly and polite - you have a good team there.
    Read More >

  • F.Gonzalez Martinez

    East Midlands

    10 /10 Excellent

    Reviewed: Sunday, February 22, 2026

    Still waiting the deposit back in my account for 300£. Also the GPS didnt work. Pls confirm money back asap. Thanks
    Read More >

  • S.Smithson

    East Midlands

    9.7 /10 Excellent

    Reviewed: Sunday, February 22, 2026

    Very polite and friendly efficient service
    Read More >

  • LH

    East Midlands

    10 /10 Excellent

    Reviewed: Sunday, February 22, 2026

    Wonderful staff, so helpful. I was able to pick up my car earlier than anticipated and they couldn't do enough for me. Showed me around the car and explained all the gadgets and familiarised me with the car. I had to extend my stay and they were so helpful and allowed me to extend my hire without any problems.
    Read More >

  • Buck Minnie

    East Midlands

    8 /10 Very good

    Reviewed: Sunday, February 22, 2026

    The rental company provides detailed explanations and suggests additional insurance but does not force it.
    Read More >

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What's the address of the rental location?

ENTERPRISE RENT A CAR, EAST MIDLANDS AIRPORT, CASTLE DONINGTON, ENG, DE74 2SA, GB

What is the Telephone Number?

+441332812828

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - East Midlands Airport car rental location is in terminal

You can walk to the counter of Alamo - East Midlands Airport car rental.

The vehicles are located in the car rental village. East Midlands Airport operate a bus service during the months of April through November. Outside of these months, December through March, please allow a 10 to 15-minute walk from the terminal. 

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

25 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from East Midlands Airport

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