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Hertz, London City Airport Car Rental

Hertz 500+ ratings, 3 reviews

London, England, United Kingdom

7.0 / 10 Good

Hertz - London City Airport Information, Car Rental Instructions & Policies

Address

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

Telephone

+442081635983

Pick-up Instructions

The Hertz - London City Airport car rental location is located out of the airport

The office located at the car hire building next to the entrance of Short Term car park. You can see the Car Hire sign and the rental company logos.

Drop-off Instructions

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Q Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland
If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom. The VE103B certificate is not required for travelling to Northern Ireland. Charges for issuing a VE103B are as follows: Number of days into the Republic of Ireland: Standard Cover (including taxes) 1-7 days: £ 171.99 14 days: £ 209.90 15-21 days: £ 226.51 22-28 days: £ 301.73

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Land Rover Range Rover Sport,

GBP 1000 for Volkswagen Golf,Kia Stonic,Fiat 500x,Peugeot 2008,Chevrolet Beat,Citroen C3,Opel Grandland,Jeep Renegade 1.6 Wt Or Similar,A Toyota Aygo,

GBP 1200 for Ford Transit Swb,Ford Transit Swb-diesel,Ford Focus Estate,Ford Puma Or Similar,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Renault Trafic,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Audi A3 Aut,Audi A3,Nissan Rogue,Vw T-roc,Toyota C Hr,Volkswagen Caddy,Ford Tourneo Courier,Bmw 116,Traffic 88 M3,Ford Tourneo Custom,Q Ford Transit,Transit Custom Kombi,Peugeot 508,Mercedes Gla,Vauxhall Vivaro 5.9mâ³~,Ford Transit 350l,

GBP 1400 for Toyota Yaris,Mercedes-benz Classe V,Vw Caravelle,

GBP 1500 for Mercedes A Class,4x4 Winter Tyres-diesel,Volvo Xc60,Kia Carnival,Ford Tourneo Or Similar,Volvo Xc60,Peugeot 5008 5+2 Seats,Vw Tera Comfort Tsi,I Genesis G70,Lexus Es 300 3.0 Hybrid,Volvo Xc90--4wd,E Class,Volvo V90 4x4--4wd,Mercedes C-class,Jaguar Xe-4wd,Haval H6,Ford Expedition Max, Jeep Wagoneer L-4wd,C Class Convert,Subaru Outback Wagon,Mahindra Xuv700,Nissan Terra,Kuga With Towbar,Renault Traffic,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Leaf 500e Icon Mini Cooper,Crossback E Tense,Tesla Model Y,Polestar 2,Vauxhall Corsa E,Bmw X 4 2.0 D,Mercedes V Class-diesel,Toyota Rav 4,Mercedes-benz Cle Coupé,Model Y Lr-electric,Volvo Xc60,Bmw X5 Xdrive 45e 394cv Hyb,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Jeep Wrangler,

GBP 2100 for Volkswagen Golf,

GBP 1000 for Kia Stonic,

GBP 1000 for Fiat 500x,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Ford Focus Estate,

GBP 2500 for Leaf 500e Icon Mini Cooper,

GBP 1500 for Mercedes A Class,

GBP 1200 for Ford Puma Or Similar,

GBP 2500 for Crossback E Tense,

GBP 1000 for Peugeot 2008,

GBP 1000 for Chevrolet Beat,

GBP 1000 for Citroen C3,

GBP 1500 for Toyota Yaris,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Tesla Model Y,

GBP 1500 for 4x4 Winter Tyres-diesel,

GBP 1500 for Volvo Xc60,

GBP 1500 for Kia Carnival,

GBP 1500 for Ford Tourneo Or Similar,

GBP 1200 for Renault Trafic,

GBP 2500 for Polestar 2,

GBP 2500 for Vauxhall Corsa E,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Audi A3 Aut,

GBP 1200 for Audi A3,

GBP 1200 for Nissan Rogue,

GBP 1200 for Vw T-roc,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Toyota C Hr,

GBP 1000 for Opel Grandland,

GBP 1200 for Volkswagen Caddy,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Peugeot 5008 5+2 Seats,

GBP 1200 for Ford Tourneo Courier,

GBP 1200 for Bmw 116,

GBP 1000 for Jeep Renegade 1.6 Wt Or Similar,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Lexus Es 300 3.0 Hybrid,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Land Rover Range Rover Sport,

GBP 1500 for Volvo Xc90--4wd,

GBP 1200 for Ford Tourneo Custom,

GBP 1200 for Q Ford Transit,

GBP 1200 for Transit Custom Kombi,

GBP 1500 for E Class,

GBP 1000 for A Toyota Aygo,

GBP 1500 for Mercedes C-class,

GBP 1500 for Haval H6,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for C Class Convert,

GBP 2500 for Mercedes V Class-diesel,

GBP 1500 for Subaru Outback Wagon,

GBP 2500 for Toyota Rav 4,

GBP 1200 for Peugeot 508,

GBP 1500 for Nissan Terra,

GBP 1500 for Kuga With Towbar,

GBP 1200 for Mercedes Gla,

GBP 1200 for Vauxhall Vivaro 5.9mâ³~,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Renault Traffic,

GBP 2500 for Mercedes-benz Cle Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive 45e 394cv Hyb,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Maserati Grecale,

GBP 1200 for Ford Transit Custom,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Land Rover Range Rover Sport,

GBP 1000 for Volkswagen Golf,Kia Stonic,Fiat 500x,Peugeot 2008,Chevrolet Beat,Citroen C3,Opel Grandland,Jeep Renegade 1.6 Wt Or Similar,A Toyota Aygo,

GBP 1200 for Ford Transit Swb,Ford Transit Swb-diesel,Ford Focus Estate,Ford Puma Or Similar,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Renault Trafic,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Audi A3 Aut,Audi A3,Nissan Rogue,Vw T-roc,Toyota C Hr,Volkswagen Caddy,Ford Tourneo Courier,Bmw 116,Traffic 88 M3,Ford Tourneo Custom,Q Ford Transit,Transit Custom Kombi,Peugeot 508,Mercedes Gla,Vauxhall Vivaro 5.9mâ³~,Ford Transit 350l,

GBP 1400 for Toyota Yaris,Mercedes-benz Classe V,Vw Caravelle,

GBP 1500 for Mercedes A Class,4x4 Winter Tyres-diesel,Volvo Xc60,Kia Carnival,Ford Tourneo Or Similar,Volvo Xc60,Peugeot 5008 5+2 Seats,Vw Tera Comfort Tsi,I Genesis G70,Lexus Es 300 3.0 Hybrid,Volvo Xc90--4wd,E Class,Volvo V90 4x4--4wd,Mercedes C-class,Jaguar Xe-4wd,Haval H6,Ford Expedition Max, Jeep Wagoneer L-4wd,C Class Convert,Subaru Outback Wagon,Mahindra Xuv700,Nissan Terra,Kuga With Towbar,Renault Traffic,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Leaf 500e Icon Mini Cooper,Crossback E Tense,Tesla Model Y,Polestar 2,Vauxhall Corsa E,Bmw X 4 2.0 D,Mercedes V Class-diesel,Toyota Rav 4,Mercedes-benz Cle Coupé,Model Y Lr-electric,Volvo Xc60,Bmw X5 Xdrive 45e 394cv Hyb,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Jeep Wrangler,

GBP 2100 for Volkswagen Golf,

GBP 1000 for Kia Stonic,

GBP 1000 for Fiat 500x,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Ford Focus Estate,

GBP 2500 for Leaf 500e Icon Mini Cooper,

GBP 1500 for Mercedes A Class,

GBP 1200 for Ford Puma Or Similar,

GBP 2500 for Crossback E Tense,

GBP 1000 for Peugeot 2008,

GBP 1000 for Chevrolet Beat,

GBP 1000 for Citroen C3,

GBP 1500 for Toyota Yaris,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Tesla Model Y,

GBP 1500 for 4x4 Winter Tyres-diesel,

GBP 1500 for Volvo Xc60,

GBP 1500 for Kia Carnival,

GBP 1500 for Ford Tourneo Or Similar,

GBP 1200 for Renault Trafic,

GBP 2500 for Polestar 2,

GBP 2500 for Vauxhall Corsa E,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Audi A3 Aut,

GBP 1200 for Audi A3,

GBP 1200 for Nissan Rogue,

GBP 1200 for Vw T-roc,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Toyota C Hr,

GBP 1000 for Opel Grandland,

GBP 1200 for Volkswagen Caddy,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Peugeot 5008 5+2 Seats,

GBP 1200 for Ford Tourneo Courier,

GBP 1200 for Bmw 116,

GBP 1000 for Jeep Renegade 1.6 Wt Or Similar,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Lexus Es 300 3.0 Hybrid,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Land Rover Range Rover Sport,

GBP 1500 for Volvo Xc90--4wd,

GBP 1500 for Ford Tourneo Custom,

GBP 1500 for Q Ford Transit,

GBP 1500 for Transit Custom Kombi,

GBP 1500 for E Class,

GBP 1000 for A Toyota Aygo,

GBP 1500 for Mercedes C-class,

GBP 1500 for Haval H6,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for C Class Convert,

GBP 2500 for Mercedes V Class-diesel,

GBP 1500 for Subaru Outback Wagon,

GBP 2500 for Toyota Rav 4,

GBP 1200 for Peugeot 508,

GBP 1500 for Nissan Terra,

GBP 1500 for Kuga With Towbar,

GBP 1200 for Mercedes Gla,

GBP 1200 for Vauxhall Vivaro 5.9mâ³~,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Renault Traffic,

GBP 2500 for Mercedes-benz Cle Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive 45e 394cv Hyb,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Maserati Grecale,

GBP 1200 for Ford Transit Custom,

USD 0 for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP 0 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from London City Airport

22 mi from Heathrow Airport

22 mi from Heathrow Airport T1-T4

Railway Stations

1 mi from Woolwich Arsenal

5.9 mi from London Liverpool Street Station

6 mi from London Bridge Station

Hotels

5.5 mi from Boutique Tower Bridge Apartment

5.5 mi from Clayton Hotel City of London

7.2 mi from Marlin Waterloo London

Other Landmarks

3.8 mi from Limehouse

3.8 mi from Eltham Palace

3.8 mi from Lewisham

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.502601 0.053752

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.5
  • Counter staff: 1.5
  • Pick-up location: 1.5
  • Drop-off location: 2.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    London

    8.3 /10 Very good

    Reviewed: Friday, February 27, 2026

    Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.
    Read More >

  • Cora Caroline

    London

    2 /10 Poor

    Reviewed: Friday, February 27, 2026

    Read More >

  • Cynthia Clemens

    London

    8 /10 Very good

    Reviewed: Friday, February 27, 2026

    The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.
    Read More >

  • Anonymous

    London

    10 /10 Excellent

    Reviewed: Friday, February 27, 2026

    This company really sets the benchmark for the whole industry.
    Read More >

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What's the address of the rental location?

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

What is the Telephone Number?

+442081635983

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Q Ford Transit

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from London City Airport

    22 mi from Heathrow Airport

    22 mi from Heathrow Airport T1-T4

  • Railway Stations

    1 mi from Woolwich Arsenal

    5.9 mi from London Liverpool Street Station

    6 mi from London Bridge Station

  • Hotels

    5.5 mi from Boutique Tower Bridge Apartment

    5.5 mi from Clayton Hotel City of London

    7.2 mi from Marlin Waterloo London

  • Other Landmarks

    3.8 mi from Limehouse

    3.8 mi from Eltham Palace

    3.8 mi from Lewisham

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