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GREEN MOTION, London Heathrow Airport Car Rental

GREEN MOTION 3000+ ratings, 35 reviews

London, England, United Kingdom

7.1 / 10 Good

Best Price Car Rentals at Heathrow Airport T1-T4(LHR)

Last updated on: June 29, 2020

GREEN MOTION - London Heathrow Airport Information, Car Rental Instructions & Policies

Store Location

Green Motion London Heathrow Airport Holiday Inn M4J4 239 Sipson Road

Telephone

02086 197000

Pickup from Branch or Car Park & After Hours Pickup

The GREEN MOTION - London Heathrow Airport car rental location is located out of the airport

Green Motion Heathrow are based within the Holiday Inn M4J4 on Sipson Road. Once you have arrived at the terminal the best way to proceed to the Hotel is via the Airport Hotel Hoppa Bus Service. This operates from every Terminal from approximately 0430 hours until 2330 hours every day. ~Clients arriving into Terminals 2 or 3 should take the H1 to the Holiday Inn M4J4, bus stops 9 & 10 from Terminal 2 & bus stops 12 & 13 from Terminal 3. ~Clients arriving into Terminal 4 should take the free Heathrow Express train to Terminal 2 followed by the H1 bus from bus stops 9 & 10 and ~clients arriving into Terminal 5 should take the H51 to the Holiday Inn M4J4, bus stop 16. Once you arrive at the hotel our office is next to the bus stop on your right opposite the front door of the hotel. Please note you will have pay for the Hoppa Bus Service.

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:30
07:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
GBP 1205-250530-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, JCB

Visa Master JCB

DinersClub,Discover,AMEX,UnionPay are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of GBP 50 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

tw license are not allowed for rentals in United Kingdom

For local renters, you need to bring:

UK Driving Licence(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

Domestic License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Driving License of the Peoples's Republic of China + Translation of International Driver License

Translation of International Driver License

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
GBP 10/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
GBP 14/day
capped at GBP 140
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
GBP 13/day
capped at GBP 130
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
GBP 13/day
capped at GBP 130
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
GBP 13/day
capped at GBP 130

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
France
It is allowed to cross the border to France except cities (Paris, Grenoble or Lyon). The estimated charge payable is 140 GBP VAT excl. / per rental plus 30 GBP per day.

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

GBP 950-2495

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.6 mi from Heathrow Airport T1-T4

1.6 mi from Heathrow Airport

2 mi from Heathrow Airport T5

Railway Stations

13.5 mi from Victoria Station

14.2 mi from Euston Station

15.5 mi from Norbury

Hotels

6.1 mi from The Drayton Court Hotel

6.2 mi from Ros Mor B&B

6.6 mi from Super Deluxe Apartment Ealing

Other Landmarks

14.2 mi from Trafalgar Square

14.3 mi from Big Ben

16.3 mi from Tower Of London

FIND ME A CHEAP RENTAL
Map view of GREEN MOTION Store Location
coordinates: 51.493481 -0.45785

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.1 / 10 Good

  • Vehicle condition: 7.9
  • Vehicle cleanliness: 8.0
  • Spaciousness: 7.6
  • Counter staff: 5.3
  • Pick-up location: 6.2
  • Drop-off location: 7.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Happy Traveller

    London

    9.8 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Like: We didn't have to wait in line, either for pickup or drop off. The price of the rental was very reasonable. We were given a free upgrade to a larger yet still fuel efficient vehicle, and the car had GPS, which would have cost us substantially more than the total price of the rental if we had to pay for it.
    Dislike: Although you can pick up or drop off your car between 06:00 and 22:00 at their Heathrow Airport location, you can only call them (or any other Green Motion office) between 09:00 and 17:00. Also, we had to pay 9 pounds each for my wife and me to ride the Hoppa Bus from Heathrow to Green Motion and back again. While the car rental broker company, EasyRent, said that we would not be reimbursed for this fee, the supplier, Green Motion, said that we would, and we have not yet resolved this issue.
    Read More >
  • Anonymous

    London

    8 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Agent was not able to honour the price agreed. He insisted I paid for additional insurance I did not want or need as I have a credit card that covers car insurance. He repeated refused to accept my position. He just said he could not let me have car without an extra insurance payment that was four times the cost of the rental itself. The only choice he gave me was to take it or walk away with no car. I shall never book with them again unless this issue is explained properly.
    Read More >
  • n.virani

    London

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Good customer service
    Read More >
  • Anonymous

    London

    7.7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Tried to sell more insurance coverage with big big push. Made customer to take specific photos and videos of car before start of use. Did not give any signee paper after return.
    Read More >
  • A.Daley

    London

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Got stung on the fact that on didn’t have a valid UK credit card but wasn’t too much and the guy working there was super helpful and managed to sort it out for me so I didn’t have to pay crazy amounts! Very helpful! Would book again!
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  • R.Quek

    London

    5.7 /10 Average

    Reviewed: Thursday, July 2, 2020

    1. Extremely long wait to pick up car. More than 90 mins. Staff don't seem interested in processing the customers quicker. 2. Uncomfortable waiting area with no seats. I had a family of 4 with 2 young children just left to hang around the road side of the hotel drive thru, in the cold, for 90 mins. 3. Service staff tried to charge me more for the car. Very different from the fee listed on the email from Easyrentcars.com. Tried to give me reasons as to why he should charge me more until i showed him the email from your side that states the exact amount i was supposed to pay. 4. Car return: Person checking the car was unfriendly and picked on areas which were not previously recorded on the handover list when i drove the car off. When i tried to reason, he said someone from the customer service team will contact me. 5. I just saw thousands of dollars charged on my credit card statement for damages with NO communication on what these charges are. Very unprofessional of the car rental company and leaves a very sour after taste for the customer. You guys need to put a warning somewhere for customers trying the service for the first time and unknowingly get sucked in due to the low charges advertised on your site. These negative experiences brings your reputation down together with the car rental company.
    Read More >
  • A.Merchaant

    London

    5 /10 Average

    Reviewed: Thursday, July 2, 2020

    WE HAVE STILL NOT RECD THE TRANSFER MONEY WHICH WE PAID FROM AIRPORT TO HOLIDAYINN GREEN MOTION SITE WHICH WAS ASSURED BY GREEN MOTION
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  • M.Douh

    London

    9.7 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Cars always exceed expectations, full option, clean great car, very long queue due to bank holiday which is understandable, people at the counter were friendly but of course they have to try to sell insurance, just make sure you know exactly what you want when you get there and you won't get more offers.
    Read More >
  • Anonymous

    London

    6 /10 Average

    Reviewed: Thursday, July 2, 2020

    The worst rental experience I have ever gone through will never use them again
    Read More >
  • Ms O Reynolds

    London

    2 /10 Poor

    Reviewed: Thursday, July 2, 2020

    Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN
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  • n.virani

    London

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    staff is friendly and helping.easy process and definitely recommended to all.
    Read More >
  • Anonymous

    London

    7 /10 Good

    Reviewed: Thursday, July 2, 2020

    This company try to rip you off in as many ways as they possibily can. Be very very very carefull.
    Read More >
  • Anonymous

    London

    7.7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Allow extra time to pick up your vehicle the office is tiny and busy. I had to wait outside when I first got there as it was jam packed. You when have to walk to the other side of the hotel to collect your car.
    Read More >
  • R.Dixon

    London

    8.7 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    We were running late and needed to contact Green motion. They did not answer their phone or respond to emails. In the end we were able to contact Easyrent cars and both Lisa and Tania were amazing. I suggest you get additional staff to answer the phone to avoid unnecessary anxiety of there are mishaps with collection. When we did arrive, the staff at Greemotion were amazing, and there is no way they could have answered the phone as they were way too busy.
    Read More >
  • Anonymous

    London

    6 /10 Average

    Reviewed: Thursday, July 2, 2020

    It took a long time to pickup the car at customer service. Main delay was due to my CDW status. I was informed that when I booked via Easyrentcars I had not sign any Collision Damage Waiver and was asked to pay for the additional insurance. This was a shock to me as my credit card (Visa) had always covered my CDW and I have never had any problems with booking cars before. Green Motion informed me that my booking via Easyrentcars required Collision Damage insurance as there was no WAIVER. I had to resolve this dispute with the manager who reluctantly provided me with a waiver form to fill out and I avoided the additional CD insurance costs. My suggestion would be for Easyrentcars to clarify the CDW status on the booking screen to avoid any confusion with the rental company even though the included basic insurance indicates Collision Damage Waiver, Theft Waiver and Third Party Liability protection.
    Read More >
  • E.Horopciuc

    London

    5.3 /10 Average

    Reviewed: Thursday, July 2, 2020

    bad people
    Read More >
  • Anonymous

    London

    6.7 /10 Average

    Reviewed: Thursday, July 2, 2020

    Hard to find- we went to wrong car hire place (due to looking for easy rent) Felt very pressured to buy expensive insurance and ultimately felt ripped off. Won’t use again
    Read More >
  • Anonymous

    London

    8 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Staff try to get as more money as they can to get you pay full insurance and cover or they give you hard time
    Read More >
  • Wendy Ong

    London

    7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Green Motion does not accept cash payment. Important that your full name is on your credit card
    Read More >
  • Anonymous

    London

    3.3 /10 Poor

    Reviewed: Thursday, July 2, 2020

    Rude staff
    Read More >
  • Seema

    London

    8.3 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Quick and easy service. The car was clean and had loads of great features. Also an upgrade from the Fiat 500, I got a Peugeot 208. Such great value for money. Friendly staff. No complaints from me.
    Read More >
  • Anonymous

    London

    8.7 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Hard to find bus to go to rental place, would of been nice to be told it was a hotel hoppa bus we needed.
    Read More >
  • T.Alyami

    London

    4.3 /10 Average

    Reviewed: Thursday, July 2, 2020

    The deposit was very high.
    Read More >
  • J.crookston

    London

    9.4 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Like: Very easy
    Dislike: Self check out
    Read More >
  • Anonymous

    London

    6.3 /10 Average

    Reviewed: Thursday, July 2, 2020

    I felt that Green Motion used a VERY slow collection process to 'intimidate' customers into taking comprehensive insurance. The 'information' video went on and on and on about how long it would take to find and note every mark on the car before you drove off on it - with the implicit message being that if you didn't do this you would definitely be charged for all marks on return of the vehicle. In addition to this, if you didn't take comprehensive insurance, the deposit taken from your credit card was massively more.
    Read More >
  • Anonymous

    London

    8 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    I do like the Fiat 500, so it's a shame they've sent them back to the car lease co and now have Toyotas instead
    Read More >
  • Anonymous

    London

    7 /10 Good

    Reviewed: Thursday, July 2, 2020

    The car we had booked was unavailable so we were upgraded to an SUV which was unsuitable for our needs being too wide. Other customers were also complaining when we arrived and we were fobbed off by being told this is what to expect from budget car hires. The body work was badly scratched.
    Read More >
  • Samir

    London

    8.7 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks
    Read More >
  • C.Jeffery

    London

    7.7 /10 Good

    Reviewed: Thursday, July 2, 2020

    There was a queue for over two hours and the staff were taking a minimum of 30 minutes per person. Most customers had not been informed what paperwork was required - Although we had everything needed
    Read More >
  • Anonymous

    London

    6.7 /10 Average

    Reviewed: Thursday, July 2, 2020

    Counter staff not very polite, very inconvenient site miles away from T5, Hoppa bus to get to green motion was very expensive.
    Read More >
  • Jason

    London

    2.7 /10 Poor

    Reviewed: Thursday, July 2, 2020

    Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.
    Read More >
  • Z.Noor khan

    London

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    it took awhile when pick-up a car due to manual filling the form. but with the helpful staffs , i have nothing to complaint.
    Read More >
  • V.Ivanovs

    London

    6 /10 Average

    Reviewed: Thursday, July 2, 2020

    Your price on the site does not match the amount you have to pay. About additional payment of insurance, the client finds out only on the pick-up point. All this looks like fraud towards the client .
    Read More >
  • L.Su

    London

    7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Staff becomes rude when I decide not purchase additional car insurance. Vehicle has engine oil warning and coolant level warning after I drive away.
    Read More >
  • P.Gradidge

    London

    6.3 /10 Average

    Reviewed: Thursday, July 2, 2020

    Staff try to upsell.Booking out of vehicle process not needs attention.
    Read More >
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