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Last updated on: October 22, 2021
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23Rental Locations
10Airport Locations
Map View of Car Rental Locations in Bristol
Keddy by Europcar
9.0/10
Budget
9.0/10
GREEN MOTION
9.0/10
Alamo
9.1/10
Easirent
7.4/10
Europcar
8.8/10
ACE
9.0/10
National
10.0/10
AVIS
9.5/10
Dollar
8.7/10
Reviewed: July 13, 2021
I was upgraded to a medium-sized car because the car I'd booked needed extra cleaning. They were great about explaining the car's controls and how to return the car out of hours. No pressure to pay for extra insurance or anything like that either.
Reviewed: January 16, 2020
The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good
Reviewed: July 24, 2019
Attempts were made to upsell me to a car I clearly didn't need: "Since there's 2 of you a bigger car might be better" What?! It was a fairly aggressive upsell and along with the usual insurance nonsense, showed disdain for the customer
Reviewed: August 8, 2020
It seemed a bigger, better car than I expected. Excellent value, especially as it was a one-way rental. The pick up agent didn't try to upsell me on anything, which was refreshingly unusual.
Reviewed: January 1, 2020
Got given a Skoda Octavia which was OK. The counter staff however, were brusque to the point of being rude, we got told off like school children for a small amount of dirt on the floor carpets. Also, this branch of Budget charged us £100 for an additional driver when another Budget branch in Bristol did not charge my brother in law any extra fee for an additional driver for his rental for this same trip. Overall, I will not book with this branch of Budget again.
Reviewed: July 4, 2019
i have been charged unduly. horrible. had to block my card.
Reviewed: June 9, 2019
Budget staff very friendly. They did however forget to make me sign for the car and walk with me around the car for any damage before I drove away with it!
Reviewed: March 16, 2020
Disappointed to receive a bill for a crack to the windscreen. Horrified to find they have charged nearly £700.
Reviewed: December 12, 2019
It Could be the registration, they have allready our registration.......
Reviewed: October 10, 2019
Very helpful, the usual add on’s with insurance, my mistake in not noticing there was a mileage restriction but fortunately we were not traveling that far and didn’t exceed it. Car was great
Reviewed: June 26, 2019
Alamo office at Bristol airport a little bit of a treck and not the easiest to find. Friendly and helpful member of staff who guided me over the phone to the Alamo office. Hire car sign not well signed on entry to East Mids Airport, very small print on sign indicating left at first roundabout. Bigger sign/ print would help.
Reviewed: May 9, 2019
The car had a very bad creaking noise on the steering wheel
Reviewed: February 25, 2020
Very easy transaction and the car was good. I must point out one aspect of customer service which was under par. After my returning my car I was instructed to enter the Ford people carrier. A couple got in the very back seats but we had difficulty in unfolding the seat for me. The driver just stayed in his driving seat unwilling to help. Eventually he got out and assisted. He then got back into his seat without closing my sliding door, which I had trouble closing. I eventually managed to close this. I think this driver needs some customer service training!
Reviewed: January 16, 2020
It was very quick and easy. Great service. Great price and we got a new car. Overall very pleased!
Reviewed: August 15, 2019
Unprofessional location which resembled a garden shed in an allotment. Makeshift parking area. Really bad first inpressions which put me on high alert as if it were a scam. I assume a very poor franchisee.
Reviewed: July 25, 2019
Tried to discuss issues but they just were not interested! Only after I lodged negative feedback did they want to discuss - sorry - too late! Never will use again!!!!
Reviewed: June 26, 2019
staff were really excellent and the process smooth. The pick up was about 8 minutes walk form airport - and was told shuttle would take 15-20 mins to arrive so maybe not so good if mobility problems
Reviewed: October 3, 2019
Picking up was easy and walked me through the car but paid extra for zero excess
Reviewed: August 24, 2019
Counter staff were friendly and efficient. Car was clean and ready to go.
Reviewed: August 23, 2019
Super helpful and informative. No messing around. Very friendly staff.
Reviewed: July 24, 2019
Took over 90 mins to make booking, no prior notification that DVLA code required, wrong name on booking - a nightmare.
Reviewed: August 24, 2019
Happy with car, counter staff very helpful and overall experience very good.
Reviewed: August 5, 2019
Office not open in the morning as promised. So had to leave the keys. Then returned to Afghanistan to find they had charged me 400 for damage to tyres and cleaning the car!!! Absolute rip off. I was warned by others when I told them who I rented the car from and they were correct. I would advise everyone to stay clear of this company. Green motion - not even the company I was expected to be renting from as no mention ANYEHERE of this.
Reviewed: July 28, 2019
The counter staff were helpful and friendly, however the driver who picked us up and dropped us off at the airport had no customer service at all. He did not greet us or converse with us. Also I noted when waiting at pickup at airport and on return to pickup point that he did not assist any customers when removing their luggage from the back of the vehicle. One customer had a mobility scooter and had to remove it on his own as the driver did not attempt to help. Due to this reason I would not recommend the Green motion company for car hire.
Reviewed: July 17, 2019
Car was in the same class as booked, clean inside a little less so on the outside but still acceptable. Shuttle transfer service was efficient, Counter service staff were also polite and efficient (a technical printer problem added 5 minutes to what would otherwise have been a sub-10 minute collection. Drop off was super efficient as was return shuttle to terminal (a 3 minute ride). Overall, exceeded my expectation and was excellent value for money. Would recommend.
Reviewed: July 10, 2019
Car was great. Limited milage could have had some options. Something to confirm how many ltrs the petrol tank can take, would be helpful, to be able to fill to say 50%.
Reviewed: August 9, 2019
Super service, excellent staff. Will definitely be using them again.
Reviewed: August 9, 2019
Everything was ok and we were really happy with the car and staff service. Thank you
Reviewed: August 4, 2019
Got a free upgrade to the next category as the selected category was unavailable. Picking the car up was easy, only delayed by the customer in front who didn't know what they were doing.
Reviewed: January 16, 2019
The young lady at Avis desk was extremely friendly and helpful.
Reviewed: March 20, 2019
The actually car was fine a d when I was sent to the correct address everything was ok
