CAR RENTAL REVIEWS ON HERTZ IN LONDON

Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.

Excellent and very cheap - will use again.

Waited in line for at least an hour, when we got the car we had paid for it wasn’t the cleanest inside and when my partner opened the passenger car door the handle fell of even though it was reported in the damage report we got the car should never had been given out

The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.

I did a last minute rental so I was happy with the service.

Van provided was smaller than expected but it was sufficient and excellent condition.

Smooth process

Shall recommend to friends and relatives.

Honesty with great service

Drop off location at Inverness is difficult to find. Not enough signs or instructions to get there.

Long wait time to receive car and initially took them a qhile to locate the car as it had been moved.

Good experience will certainly look to book through you again if yiur pricing is competitive.

With Hertz, I have always found the best car for my budget. They are very quick to process your booking and handover the keys.

Hertz has always provided an upgraded car which is why my 1st preference is always Hertz while renting a car.

The counter staff Mr. Amaan was very nice and polite. He had excellent customer service skills. I would recommend Hertz for everyone hiring a car in UK

Prompt and Excellent service

24hrs pick and drop .. really save my whole day because I needed to drop it earlier

Great Place to hire

Everything was excellent

Everything was excellent

Great service, complimentary upgrade as well!

Overall very good experience with them

I was upgraded to a very nice small SUV

Good service

Worked very well

They tried to charge more for changing a new car. First they said free offer then put extra charge on it

Yes, the car exceeded my expectations.

Easy to book a car at a very competitive rate.

very nice

you are suppriles, so much,very nice

Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.

It was easy and quick but they must be clear about VAT or tax etc.