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Hertz, Marble Arch, London Car Rental

Hertz 3000+ ratings, 19 reviews

London, England, United Kingdom

7.5 / 10 Good

Hertz - Marble Arch, London Information, Car Rental Instructions & Policies

Address

35 EDGWARE ROAD,MARBLE ARCH,W2 2JE,GB

Telephone

+442077235826

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -16:00
08:00 -18:00
08:00 -16:00
08:00 -16:00
08:00 -18:00
08:00 -18:00
08:00 -16:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland
If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom. The VE103B certificate is not required for travelling to Northern Ireland. Charges for issuing a VE103B are as follows: Number of days into the Republic of Ireland: Standard Cover (including taxes) 1-7 days: £ 171.99 14 days: £ 209.90 15-21 days: £ 226.51 22-28 days: £ 301.73

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Mercedes Gla,

GBP 1000 for Chevrolet Lacetti,Chevrolet Aveo,Fiat 500x,Renault Austral,Chevrolet Beat,Hyundai Hyundai I10,Ford Kuga,Jeep Compass,Kia Picanto,

GBP 1200 for Renault Traffic 59m3,Ford Transit Swb-diesel,Kia Ceed,Ford Puma Or Similar,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Ford Transit,Hyundai I30,Peugeot 3008,Ford Focus,Nissan Qashqai,Nissan Qashqai,Opel Grandland,Renault Kangoo,Volkswagen Touran 5+2 Seats,Series Gran Coupe,Traffic 88 M3,Ford Custom Kombi,Ford Transit,Ford Tourneo Custom,Škoda Octavia,Volvo Xc40,Vauxhall Vivaro 5.8mâ³,Iveco Daily 12m3,

GBP 1400 for Nissan Micra,Mercedes-benz Classe V,Vw Caravelle,

GBP 1500 for Audi A3,4x4 Winter Tyres-diesel,Ds Ds7,Volkswagen Caravelle,Citroen Spacetourer,Volvo Xc60,Skoda Octavia Combi,Volkswagen Tiguan,Mercedes E Class,Bmw 5 Series,Vw Touareg-4wd,Bmw 5 Series,Volvo V90 4x4--4wd,Bmw Serie 3,Jaguar Xe-4wd,4x4 Winter Tyres,Ford Expedition Max, Jeep Wagoneer L-4wd,Bmw 4er Cabrio,Audi A5 Sw Aut,Bmw X1,Kia Sportage,Mg Hs,Renault Grand Scenic,Range Rover Velar,Ford Transit Custom,

GBP 2500 for Vauxhall Mokka Ev,Mercedes Eqa,Polestar 2,Polestar 2,Peugeot E 208-electric,Mercedes Gle,Ford Tourneo,Geely Okavango Suv,Bmw Serie 420 I Gc,Mod Y Lr-electric,Audi Q5,Mercedes Benz Gle400,Audi E-tron,Porsche Panamera,Land Rover Range Rover Sport S 4x4 Navi,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Mini Cooper Automatic Or Similar,Ferrari 812 Gts,

GBP 2100 for Chevrolet Lacetti,

GBP 1000 for Chevrolet Aveo,

GBP 1000 for Fiat 500x,

GBP 1200 for Renault Traffic 59m3,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Kia Ceed,

GBP 2500 for Vauxhall Mokka Ev,

GBP 1500 for Audi A3,

GBP 1200 for Ford Puma Or Similar,

GBP 2500 for Mercedes Eqa,

GBP 1000 for Renault Austral,

GBP 1000 for Chevrolet Beat,

GBP 1000 for Hyundai Hyundai I10,

GBP 1500 for Nissan Micra,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Polestar 2,

GBP 1500 for 4x4 Winter Tyres-diesel,

GBP 1500 for Ds Ds7,

GBP 1500 for Volkswagen Caravelle,

GBP 1500 for Citroen Spacetourer,

GBP 1200 for Ford Transit,

GBP 1500 for Volvo Xc60,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Hyundai I30,

GBP 1200 for Peugeot 3008,

GBP 1200 for Ford Focus,

GBP 1200 for Nissan Qashqai,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Opel Grandland,

GBP 1000 for Ford Kuga,

GBP 1200 for Renault Kangoo,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia Combi,

GBP 1200 for Volkswagen Touran 5+2 Seats,

GBP 1200 for Series Gran Coupe,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Bmw 5 Series,

GBP 2500 for Mercedes Gle,

GBP 2000 for Mercedes Gla,

GBP 1500 for Vw Touareg-4wd,

GBP 1200 for Ford Custom Kombi,

GBP 1200 for Ford Tourneo Custom,

GBP 1000 for Kia Picanto,

GBP 1500 for Bmw Serie 3,

GBP 1500 for 4x4 Winter Tyres,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Bmw 4er Cabrio,

GBP 2500 for Ford Tourneo,

GBP 1500 for Audi A5 Sw Aut,

GBP 2500 for Geely Okavango Suv,

GBP 1200 for Škoda Octavia,

GBP 1500 for Kia Sportage,

GBP 1500 for Mg Hs,

GBP 1200 for Volvo Xc40,

GBP 1200 for Vauxhall Vivaro 5.8mâ³,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Grand Scenic,

GBP 2500 for Bmw Serie 420 I Gc,

GBP 2500 for Mod Y Lr-electric,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Audi Q5,

GBP 2500 for Mercedes Benz Gle400,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Land Rover Range Rover Sport S 4x4 Navi,

GBP 3000 for Maserati Grecale,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Mini Cooper Automatic Or Similar,

GBP 5000 for Ferrari 812 Gts,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Mercedes Gla,

GBP 1000 for Chevrolet Lacetti,Chevrolet Aveo,Fiat 500x,Renault Austral,Chevrolet Beat,Hyundai Hyundai I10,Ford Kuga,Jeep Compass,Kia Picanto,

GBP 1200 for Renault Traffic 59m3,Ford Transit Swb-diesel,Kia Ceed,Ford Puma Or Similar,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Ford Transit,Hyundai I30,Peugeot 3008,Ford Focus,Nissan Qashqai,Nissan Qashqai,Opel Grandland,Renault Kangoo,Volkswagen Touran 5+2 Seats,Series Gran Coupe,Traffic 88 M3,Ford Custom Kombi,Ford Transit,Ford Tourneo Custom,Škoda Octavia,Volvo Xc40,Vauxhall Vivaro 5.8mâ³,Iveco Daily 12m3,

GBP 1400 for Nissan Micra,Mercedes-benz Classe V,Vw Caravelle,

GBP 1500 for Audi A3,4x4 Winter Tyres-diesel,Ds Ds7,Volkswagen Caravelle,Citroen Spacetourer,Volvo Xc60,Skoda Octavia Combi,Volkswagen Tiguan,Mercedes E Class,Bmw 5 Series,Vw Touareg-4wd,Bmw 5 Series,Volvo V90 4x4--4wd,Bmw Serie 3,Jaguar Xe-4wd,4x4 Winter Tyres,Ford Expedition Max, Jeep Wagoneer L-4wd,Bmw 4er Cabrio,Audi A5 Sw Aut,Bmw X1,Kia Sportage,Mg Hs,Renault Grand Scenic,Range Rover Velar,Ford Transit Custom,

GBP 2500 for Vauxhall Mokka Ev,Mercedes Eqa,Polestar 2,Polestar 2,Peugeot E 208-electric,Mercedes Gle,Ford Tourneo,Geely Okavango Suv,Bmw Serie 420 I Gc,Mod Y Lr-electric,Audi Q5,Mercedes Benz Gle400,Audi E-tron,Porsche Panamera,Land Rover Range Rover Sport S 4x4 Navi,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Mini Cooper Automatic Or Similar,Ferrari 812 Gts,

GBP 2100 for Chevrolet Lacetti,

GBP 1000 for Chevrolet Aveo,

GBP 1000 for Fiat 500x,

GBP 1200 for Renault Traffic 59m3,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Kia Ceed,

GBP 2500 for Vauxhall Mokka Ev,

GBP 1500 for Audi A3,

GBP 1200 for Ford Puma Or Similar,

GBP 2500 for Mercedes Eqa,

GBP 1000 for Renault Austral,

GBP 1000 for Chevrolet Beat,

GBP 1000 for Hyundai Hyundai I10,

GBP 1500 for Nissan Micra,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Polestar 2,

GBP 1500 for 4x4 Winter Tyres-diesel,

GBP 1500 for Ds Ds7,

GBP 1500 for Volkswagen Caravelle,

GBP 1500 for Citroen Spacetourer,

GBP 1200 for Ford Transit,

GBP 1500 for Volvo Xc60,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Hyundai I30,

GBP 1200 for Peugeot 3008,

GBP 1200 for Ford Focus,

GBP 1200 for Nissan Qashqai,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Opel Grandland,

GBP 1000 for Ford Kuga,

GBP 1200 for Renault Kangoo,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia Combi,

GBP 1200 for Volkswagen Touran 5+2 Seats,

GBP 1200 for Series Gran Coupe,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Bmw 5 Series,

GBP 2500 for Mercedes Gle,

GBP 2000 for Mercedes Gla,

GBP 1500 for Vw Touareg-4wd,

GBP 1500 for Ford Custom Kombi,

GBP 1500 for Ford Transit,

GBP 1500 for Ford Tourneo Custom,

GBP 1000 for Kia Picanto,

GBP 1500 for Bmw Serie 3,

GBP 1500 for 4x4 Winter Tyres,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Bmw 4er Cabrio,

GBP 2500 for Ford Tourneo,

GBP 1500 for Audi A5 Sw Aut,

GBP 2500 for Geely Okavango Suv,

GBP 1200 for Škoda Octavia,

GBP 1500 for Kia Sportage,

GBP 1500 for Mg Hs,

GBP 1200 for Volvo Xc40,

GBP 1200 for Vauxhall Vivaro 5.8mâ³,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Grand Scenic,

GBP 2500 for Bmw Serie 420 I Gc,

GBP 2500 for Mod Y Lr-electric,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Audi Q5,

GBP 2500 for Mercedes Benz Gle400,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Land Rover Range Rover Sport S 4x4 Navi,

GBP 3000 for Maserati Grecale,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Mini Cooper Automatic Or Similar,

GBP 5000 for Ferrari 812 Gts,

USD 0 for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP 0 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.1 mi from London City Airport

12.9 mi from Heathrow Airport

12.9 mi from Heathrow Airport T1-T4

Railway Stations

0.6 mi from Paddington Station

1.6 mi from Victoria Station

1.6 mi from Euston Station

Hotels

1.4 mi from Thistle Trafalgar Leicester Square

1.4 mi from Seraphine London Kensington Garden Hotel

1.7 mi from Millennium Gloucester Hotel London

Other Landmarks

1.6 mi from Trafalgar Square

1.9 mi from Big Ben

2 mi from London Eye

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.514703 -0.162601

Pay for Car Rentals with Crypto

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Guest Reviews

Total points： 7.5 / 10 Good

  • Vehicle condition: 0.8
  • Vehicle cleanliness: 0.9
  • Spaciousness: 0.9
  • Counter staff: 0.7
  • Pick-up location: 0.8
  • Drop-off location: 0.5
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • M.Wilkinson

    London

    8.3 /10 Very good

    Reviewed: Wednesday, March 11, 2026

    Car was changed for the better as I ended up with a mercedes! Pickup time was surprisingly slow, probably not enough staff at reception.
    Read More >

  • H.Jeffs

    London

    4.7 /10 Average

    Reviewed: Wednesday, March 11, 2026

    Absoultely awful - i am currently trying to make a complaint but even that is proving difficult. We were waiting for our car for over half an hour as such we were in a hurry to leave. We were told that we needed to bring the car back with a full tank of petrol other we would be charged 175 however when we were giving the car, the petrol was nearly on the warning as such we had to fill the car up before we had even got started!
    Read More >

  • A.Rueangwattanaporn

    London

    8 /10 Very good

    Reviewed: Wednesday, March 11, 2026

    Drop off location at Inverness is difficult to find. Not enough signs or instructions to get there.
    Read More >

  • Harlan Isaiah

    London

    8 /10 Very good

    Reviewed: Wednesday, March 11, 2026

    The queue time was very short; the car was very new, with only 700 miles on it. However, the staff recommended I upgrade the vehicle, which I declined. I feel upgrading would have been much more expensive.
    Read More >

  • Beatrice Juliet

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Clear address, detailed instructions, smooth pick-up and return, no extra charges. ^_^ Thumbs up ^_^
    Read More >

  • Beatrice Daisy

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    The guy who handed over the car was very helpful, assisting me with finding the Bluetooth. However, the man with the beard who handled the paperwork had a heavy accent, which made it quite difficult to understand him, probably because he's from the suburbs of London, haha. I originally booked a Ford Galaxy but was recommended to switch to a Volvo XC70. Although the space is smaller than the Ford, it was cheaper. Overall, it's still fine, and the car was relatively new.
    Read More >

  • Beatrice Juliet

    London

    2 /10 Poor

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Curitis Steele

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Big brand, very trustworthy.
    Read More >

  • Elijah Belloc

    London

    2 /10 Poor

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Gail Benjamin

    London

    2 /10 Poor

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Antony Rossetti

    London

    2 /10 Poor

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Gene Bell

    London

    8 /10 Very good

    Reviewed: Wednesday, March 11, 2026

    The staff at the rental company were somewhat indifferent. They just handed over the keys without indicating where the car was. When we arrived at the store, it seemed like they were lecturing another employee, making us wait for over 10 minutes. Very aloof attitude.
    Read More >

  • Elaine Burns

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Very satisfied
    Read More >

  • Ed Geordie

    London

    8 /10 Very good

    Reviewed: Wednesday, March 11, 2026

    Booked from a store near Paddington in London, everything went smoothly. Booked an Audi A4 wagon but got a Volvo XC40 AWD instead. It's slightly smaller, but since we had one person less than expected, it worked out fine. Otherwise, there wouldn't have been enough space for our luggage. The car was very new, had built-in navigation and cameras on all sides to detect surrounding vehicles. It could park itself, although we didn't try that feature.
    Read More >

  • Ella Baldwin

    London

    4 /10 Average

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Berton Harold

    London

    6 /10 Average

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Erin Cissie

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Very satisfied
    Read More >

  • Madge Walter

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Overall satisfied
    Read More >

  • David Noah

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Very satisfied, quick return process. Bought full insurance from QEEQ, very useful.
    Read More >

  • Setlla Wilcox

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Very satisfied.
    Read More >

  • Poppy Boyle

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Satisfied, convenient pickup and return process, easy-to-find parking lot.
    Read More >

  • Joshua Stone

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Very satisfied, got the car quickly.
    Read More >

  • Sigrid Luke

    London

    4 /10 Average

    Reviewed: Wednesday, March 11, 2026

    Read More >

  • Alexia Reade

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Great! I always rent cars from Hertz for road trips.
    Read More >

  • Bob Stowe

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Very satisfied
    Read More >

  • Cedric Childe

    London

    10 /10 Excellent

    Reviewed: Wednesday, March 11, 2026

    Excellent
    Read More >

More Hertz Car Rental Locations in London

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What's the address of the rental location?

35 EDGWARE ROAD,MARBLE ARCH,W2 2JE,GB

What is the Telephone Number?

+442077235826

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    9.1 mi from London City Airport

    12.9 mi from Heathrow Airport

    12.9 mi from Heathrow Airport T1-T4

  • Railway Stations

    0.6 mi from Paddington Station

    1.6 mi from Victoria Station

    1.6 mi from Euston Station

  • Hotels

    1.4 mi from Thistle Trafalgar Leicester Square

    1.4 mi from Seraphine London Kensington Garden Hotel

    1.7 mi from Millennium Gloucester Hotel London

  • Other Landmarks

    1.6 mi from Trafalgar Square

    1.9 mi from Big Ben

    2 mi from London Eye

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