ACE, Gatwick International Airport Car Rental

3% OFF

Best price car rental
Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE - Gatwick International Airport Information, Car Rental Instructions & Policies

Store Location

H14 Kennel Lane,Hookwood,Horley,United Kingdom

Telephone

+44-129-385-5100

Pickup from Branch or Car Park & After Hours Pickup

Customers NOT flying into Gatwick Airport proceed directly to our location; Green Motion, Gatwick Business Park, Kennel Lane RH6 0AY. The nearest train station is Horley, and the nearest bus stop is Gatwick Business Park on the 22 bus route. Customers flying into Gatwick Airport only, please call 01293 855 100 (option 1) once you have collected your luggage to request the on-demand shuttle service. The collection is from bus stop 12, North Terminal. If you need to contact the location please email gatwick@greenmotion.co.uk

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the counter about the return location and time, when picking up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 76 years old

Young Driver Fee applies at 21 - 24 years old with charge of GBP 50 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

EU Driving License

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

GBP 11.66/day

Additional driver fee

Note that all drivers must provide their valid documentation.

GBP 10/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 13/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
France, Ireland

Permission for use in France will attract the following charges: The cost will be calculated as the Standard rental + £140 surcharge + £30 per part calendar day. Permission is not assured and must be sought from the Green Motion supplying location 7 days prior to any overseas use. We would recommend you do not drive our vehicles in these cities: Paris, Grenoble and Lyon.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

GBP 1500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 mi from Gatwick Airport

23.7 mi from Heathrow Airport T1-T4

23.7 mi from Heathrow Airport

Railway Stations

16.9 mi from Norbury

22.6 mi from Victoria Station

24.9 mi from Woolwich Arsenal

Hotels

22.4 mi from Millennium Gloucester Hotel London

22.8 mi from Copthorne Tara Hotel London Kensington

23 mi from Seraphine London Kensington Garden Hotel

Other Landmarks

21.7 mi from Lewisham

21.8 mi from Eltham Palace

23 mi from Big Ben

FIND ME A CHEAP RENTAL

Map view of ACE Store Location

coordinates: 51.169821 -0.190165

Guest Reviews

Total points： 7.1 / 10 Good

Vehicle condition: 7.7
Vehicle cleanliness: 8.0
Spaciousness: 7.5
Counter staff: 6.6
Pick-up location: 7.1
Drop-off location: 7.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
London
8 /10 Very good
Reviewed: Saturday, April 20, 2024
Like: The car, the staff
Dislike: I didn't get an Intermediate SUV or Nissan Qashqai but a Citroen C3.
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Jordi Sebastia Cerqueda
London
6.8 /10 Average
Reviewed: Saturday, April 20, 2024
Like: Superb vehicle over our expectations. Kind people at drop off point and in transfers.
Dislike: Transfer time hight -not a lot of information about schedule in airport point-. Too many time at the office before final car pick-up.
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R.Arnold
London
5 /10 Average
Reviewed: Saturday, April 20, 2024
I have rented cars online many times. Your site was not clear about CDW and I was required to pay for collision insurance that was not neccessary. The car described was a 4 door Fiesta or similar. The car available was a 2 door Fiat 500 - similar in that it had 4 wheels. Attempts to call Ace from pick up location (Green Motion at Gatwick) failed. A very disappointing experience and one that will not be repeated. The efforts to upsell type of car were annoying clumsy.
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Anonymous
London
9.3 /10 Excellent
Reviewed: Saturday, April 20, 2024
Friendly staff operating the shuttle from the airport, at the desk and at drop off. Whole process of pick up and drop off very easy. The staff at the pick up desk did try and fairly 'hard sell' of their local insurance products and made a few misleading statements about the full coverage insurance products I had paid when making the booking with Easyrentcars.com. This made us feel a little uneasy when leaving the pick up point that may not be adequately covered. once we arrived at our destination though, we double checked the insurance documents we had previously been sent and we reassured that we were adequately covered. That being said, we will certainly use both Easyrentcars and ACE again in the future.
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D.Mcwilliams
London
10 /10 Excellent
Reviewed: Saturday, April 20, 2024
Good
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Anonymous
London
2 /10 Poor
Reviewed: Saturday, April 20, 2024
They have several names, to blame each name for poor service. But really its all the same company! I dealt with greenmotion through this booking. I dont have time to write how horrendous the service was & how rude the sales staff are. Yes i walked away, got a hotel & then a train all after a 24hour flight & 1year old baby. Thats how bad it was!!! They are con artists that will take advantage of people being on holiday with no where to go & take all your money. DONT DO IT
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N.Isaacs
London
6 /10 Average
Reviewed: Saturday, April 20, 2024
We arrived and were told there are no automatic cars available, the only one was a large Volkswagen Caravelle. Were told it would be at least two hours before one was returned. We could not wait and ended up paying more for the Caravelle in order to leave on time. Pretty disappointing.
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Anonymous
London
7 /10 Good
Reviewed: Saturday, April 20, 2024
They didn’t appear to have our booking, the lady on the desk was very unhelpful, made it a complicated process & tried to give us a smaller car. Very pushy and condescending,
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Gillian
London
10 /10 Excellent
Reviewed: Saturday, April 20, 2024
Great car with a high spec for no extra cost. Staff were helpful and friendly.
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