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Last updated on: June 30, 2020
13Rental Locations
7Airport Locations
Map View of Car Rental Locations in Cardiff
Easirent
8.3/10
Budget
9.7/10
Europcar
8.7/10
Keddy by Europcar
10.0/10
Reviewed: February 23, 2020
Staff very pleasant, even though they were busy.
Reviewed: July 25, 2019
Waited over 4 hours beyond pickup time- Easirent extended lease for previous driver- this seems to be perfectly acceptable practice to them. Phoned for pickup- told there was none- despite rental being off site. Had to phone and complain to customer service to get them to come in the holiday inn shuttle( they said no shuttle bus for 1 1/2 years- but their website not updated!!) will NOT use again
Reviewed: July 23, 2019
There was no car on arrival at the airport. No one tried to help me. I had a pile of bags and am 6 months pregnant. I was travelling to be at my fathers funeral. IThe rental company didnt seem bothered that I was completely stranded in the middle of no where. The phone helpline answered the first time and said they'd get back to me. I waited 2 hours and no one got back to me. I tried calling the phoneline again and they hung up 4 times. My friend had to cancel his trip so he could help me, and I had to find other transport.
Reviewed: June 18, 2019
This rental went well. But that day I had to drop off the previous easirent car in Bristol airport and take three buses to Cardiff airport to collect this one.
Reviewed: May 9, 2019
It was really nice to speak to Peter while taking up the car and it explained the process very well and while returning the car service was exceptional
Reviewed: August 11, 2019
Car was fantastic, staff great, very happy and will use again
Reviewed: June 1, 2019
The counter staff were very helpful, the car was just what we needed and the deposit was returned promptly to our account.
Reviewed: August 12, 2019
Inform customers of changes to the car. Ordered an automatic, got a manual. Still no reimbursement of the difference.
Reviewed: July 15, 2019
Charged an insurance fee I was not expecting. Advertising price was not honest. Im on a low income and the extra money I’ve had to fork out unknowingly will now affect me all month. Money I would’ve spent on my families food shop for the month is now completely gone!
Reviewed: June 15, 2019
The woman who greeted me at the desk at Europcar was extremely rude and inappropriate . However the woman who I dropped the car off with was lovely .
Reviewed: June 1, 2019
The counter staff were excellent, friendly and extremely helpful
Reviewed: May 29, 2019
It was a brand new Ford Focus with delivery mileage on it and it was great. Thank you
Reviewed: July 8, 2019
Only one staff member on. Had over an hour to wait for collection. No free coffee or upgrade offered. Staff polite and helpful. Not his fault.
