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Live chat Email us Service Code: 3918805274

Everything was above par, when I rented my car

Reviewed: Tue, May 21, 2019
About Firefly: 10.0 /10
Much better than expected. Everything was smooth.
About QEEQ: 10.0 /10
No problems, easy, clear and no hidden surprises.
Mini | Kia Picanto 2 Doors or similar

Relevant Reviews on Firefly in United Kingdom


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Mini | Hyundai i10 2 Doors or similar
Reviewed: Tue, Oct 1, 2019
“Hassle free at a GREAT price!”
About Firefly: 10.0 /10
Staff at airport were very pleasant and efficient. There's a 5 minute walk from the terminal building to collect the car. Once given the keys I was on my way. Smooth, quick efficient process from start to finish.
About QEEQ: 10.0 /10
Price Drop Protector I have used EVERY booking, but it's never kicked in. So it makes me wonder if it really works (or is it just that I've been lucky and always booked at the lowest price?).
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Mini | Kia Picanto 2 Doors or similar
Reviewed: Wed, Jul 31, 2019
“Easy online booking and quick confirmation”
About Firefly: 9.7 /10
No queue for car at rental desk, friendly staff, told us the best place to fill up with fuel at the end of the rental, a very smooth collection and drop off process
About QEEQ: 10.0 /10


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Mini | Kia Picanto 2 Doors or similar
Reviewed: Thu, May 30, 2019
“Great price . Great upgraded car; very economical; great service overall !”
About Firefly: 9.7 /10
A great upgrade ,so appreciated .Abit of anxiety due to yellow service alarm light being left on ,but reassured on contacting hertz & speaking to mechanics . If aware of the cars economy on fuel would have chosen to bring back full as only got just below half tank instead of empty & am on very tight budget as retired nurse !
About QEEQ: 8.0 /10
Great service after the confirmation came through & I phoned hertz to confirm my booking ;am still a little wary of ' great deals ' on the internet ! Will definitely use your company again & have already recommended you !


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Mini | Kia Picanto 2 Doors or similar
Reviewed: Fri, Apr 26, 2019
“Don't forget your credit card, they rib you blind”
About Firefly: 7.3 /10
I didn't like having almost £200 taken from my bank for petrol that I didn't use and then being told it could take 7-10 days for my money to be put back into my account. It didn't take 7-10 days for you to take it. When the man checked the car and the tank was full itcould have been filled up ifneeded then and only the amount needed to fill the tank taken from the customers account.


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Compact | Opel Astra or similar
Reviewed: Sat, Sep 8, 2018
About Firefly: 8.4 /10
Like: Everything worked.
Dislike: No manual with car. Not obvious that Firefly was part of Hertz. Left so,etching in the car and although contacting Hertz three times no one seemed interested and have heard nothing back. No one returned my call.

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