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My worst of 3 in 6 weeks

Reviewed: Thu, Aug 11, 2022
About Easirent: 4.0 /10
Poor CS on pick up with endless hassle to get the car as a local hirer. Seemed focused on selling add ons and to foreign travelers only. Jetta should be medium saloon car not a compact. Had to let family travel by foot in order to transport luggage
About QEEQ: 9.0 /10
Easy to use but should avoid easirent. Poor experience.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Compact | Volkswagen Jetta or similar

Relevant Reviews on Easirent Heathrow Airport


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Economy | Ford Fiesta or similar
Reviewed: Mon, Mar 2, 2020
“A good experience”
About Easirent: 8.3 /10
Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.
About QEEQ: 8.0 /10


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Economy | Ford Fiesta or similar
Reviewed: Fri, Feb 21, 2020
“Overall great”
About Easirent: 8.0 /10
I like that they excepted my annual rental car insurance plan without guestion and without trying to sell me more!
About QEEQ: 9.0 /10


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Standard | Volkswagen Passat Estate or similar
Reviewed: Sun, Sep 29, 2019
“Great service but employees overwhelmed with customers Pick up location hard to find and secluded.”
About Easirent: 7.0 /10
Car was very dirty on exterior. Employees did not have time to clean it up since demand is too high. Not their fault.
About QEEQ: 8.0 /10


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Economy | Ford Fiesta or similar
Reviewed: Tue, Sep 17, 2019
“If I had been on a tight schedule I would have been upset at the delay at pick-up”
About Easirent: 8.0 /10
It took about an hour a half to receive the car there was a backlog of customers at the facility at Heathrow. The car trip meter was not put to zero but I only realised this after I had set off in the car.
About QEEQ: 7.0 /10
The platform seems good.


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Economy | Ford Fiesta or similar
Reviewed: Fri, Feb 22, 2019
“Car not provided”
About Easirent: 2.7 /10
Got there, hired the smallest car available. All they had was 9 seater vans. Not suitable for our needs
About QEEQ: 9.0 /10

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