En el mostrador me dijeron que no tenía cobertura de seguro para responsabilidad civil, tuve que contratar adicional
About QEEQ:10.0/10
Mayor claridad respecto a las coberturas y que en el mostrador de las arrendadoras de auto tengan claro lo que se contrata y no obliguen a contratar adicionales
Rented a Camry but wanted an AWD and had to pay 140USD for the 7 day rental to upgrade to a larger Mazda CX-90 SUV. To my horror on the 4 day of use the car was unable to open and it took us almost an hour before we could reach the budget service line. In the end budget arranged a mechanic which took 1.5 hours to arrive and we had to rush to the Sea-Tec for my wife's flight via uber. Budget arranged another replacement car at Sea-Tec but it was 100% confusion. The replacement car was not available, and was given a chevrolet sedan which I disagreed given the higher price I paid for the SUV. Took me another 45 min to find a replacement car which was a RAV4. The car had its maintenance light signal on the moment I entered the car but I had no choice little did I regret picking up this car which had wiper issues when I was driving down Whistler mountain on a rainy day. It was extremely dangerous for my entire family who were in the car who feared for their lives the entire journey. I am requesting a full investigation on the poor, unsafe cars on Budget!!!!
I'd booked a rav4 6 weeks before arrival. It was not the car I pre booked. The young man on the counter was useless. Sent me to another collection point 30mons drive away where I was told I could swap for the car I booked The agent on the desk was even more rude and unhelpful than the first guy.
Summary ... make sure you get written confirmation with regards your order before arrival.
i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great
About QEEQ:10.0/10
all good, cheapest price and delivered as promised
La persona que nos atendió, no era amable, y nos exigía que le compremos un seguro adicional, indicaba que el seguro que teníamos con nuestra tarjeta INFINITIVE no era suficiente; hemos alquilado en otras oportunidades, y el personal era más amable y no nos insistían tanto para venderlos los seguros adicionales que tienen
About QEEQ:10.0/10
Me gusta esta aplicación, me equivoqué en la reserva, me devolvió el dinero, cancelaron mi vuelo, y también me devolvieron el dinero, sin mayor problema; siempre recomiendo a mis amigos que usen esta app
Received a hyundai Ioniq 5 instead of the tesla, car was nice and very confortable.
The representative who helped us with the pickup seemed in a rush and wasn't really explaining stuff fully like tolls and how to do the drop-off after hours.
About QEEQ:10.0/10
Very smooth process and costumer service was very helpfull with doubts.
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