Unsafe and poorly maintained cars broke down

Kenneth Chiu

Estados Unidos

Revisado: Mar, 2 Ene 2024

Acerca de Budget: 5.0 /10

Rented a Camry but wanted an AWD and had to pay 140USD for the 7 day rental to upgrade to a larger Mazda CX-90 SUV. To my horror on the 4 day of use the car was unable to open and it took us almost an hour before we could reach the budget service line. In the end budget arranged a mechanic which took 1.5 hours to arrive and we had to rush to the Sea-Tec for my wife's flight via uber. Budget arranged another replacement car at Sea-Tec but it was 100% confusion. The replacement car was not available, and was given a chevrolet sedan which I disagreed given the higher price I paid for the SUV. Took me another 45 min to find a replacement car which was a RAV4. The car had its maintenance light signal on the moment I entered the car but I had no choice little did I regret picking up this car which had wiper issues when I was driving down Whistler mountain on a rainy day. It was extremely dangerous for my entire family who were in the car who feared for their lives the entire journey. I am requesting a full investigation on the poor, unsafe cars on Budget!!!!

Sobre QEEQ 8.0 /10

Responder por Qeeq:
We are very sorry about your unhappy experience. We will let supplier know about this and improve their service quality.

Budget

Aeropuerto de Seattle(SEA)

Seattle

Estados Unidos

Estándar | Toyota Camry o similar

Alquiler de 7 días

Opiniones relevantes sobre Budget en Estados Unidos

W.Perez

Estados Unidos

Un alquiler de 5 días para 3 personas

SUV compacto | Mazda CX-5 o similar

Budget

Aeropuerto Internacional John F. Kennedy(JFK)

Nueva York

Estados Unidos

Revisado: Lun, 29 Nov 2021

Acerca de Budget: 9.0 /10

La recogida se demoró porque Budget cerró a las 11:00 PM en JFK y nos atendió otra empresa aliada con convenio

Sobre QEEQ 10.0 /10

Excelente aplicación, atención y servicio al Cliente

J.Medina

Estados Unidos

Un alquiler de 2 días para 1 personas

Intermedio | Toyota Camry o similar

Budget

Aeropuerto Internacional John F. Kennedy(JFK)

Nueva York

Estados Unidos

Revisado: Mar, 24 Ago 2021

“Buena”

Acerca de Budget: 8.0 /10

Estuvo bien

Sobre QEEQ 7.0 /10

l.colmenares

Estados Unidos

Un alquiler de 3 días para 2 personas

Económico | KIA Soul o similar

Budget

Aeropuerto de Kahului(OGG)

Hawaii - Maui

Estados Unidos

Revisado: Sáb, 29 May 2021

“excelente”

Acerca de Budget: 10.0 /10

excelente atención, todo salí muy bien, gracias

Sobre QEEQ 10.0 /10

excelente aplicación, primera vez que la utilizo, pero es muy buena los recomiendo 100%

Richard Gandara

Estados Unidos

Un alquiler de 4 días para 2 personas

SUV compacto | Mazda CX-5 o similar

Budget

Aeropuerto Intercontinental George Bush(IAH)

Houston

Estados Unidos

Revisado: Vie, 23 Abr 2021

“I was overcharged. I booked a $308 deal and I ended up paying $526 (70% more!).”

Acerca de Budget: 7.0 /10

I was overcharged. I reserved a US$308 including insurance and when I got to the counter they carghed me US$386 and they charged me US$140 the day after I returened the car. I feel scammed. I didn't even get an invoice while I was offrdd to get one by email.