The car was predominantly as expected. It had a few scratches etc but these had all been recorded.
We arrived at a busy time so had to wait for a shuttle and then at the counter for quite a while.
Return was super simple and no issues. All the staff were very friendly and helpful.
Very good overall, but as we booked and paid on line before we went some of the charges weren’t explained properly to us ! You could make it clearer about fuel charges and insurance fees. We booked two cars and wanted to add a driver to one , but the guy we dealt with did not listen and added 3 drivers to on and two on the other ! And charged for the extra driver but it was quicker to just go with it.
The return office was closed and we were sked to drop off the key in a box. This leaves the customer feeling insecure as the vehicle isnt checked for scratches etc.
Good location for pick up & drop off ; the physical damaged items of the rented car was mentioned in the check out contract as shown in level 1 to 3 but it cannot be defined as shown in the contract.
Booking in staff were average not overly friendly or helpful just did their job nothing more or less no real interaction. Seemed more intent on getting feedback via a QR code. Drop off much better fast and efficient and very friendly.
About QEEQ:10.0/10
Very easy to book, helpful instructions and will definitely use again.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
MJB
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