We reached the car rental office much earlier than expected as the custom clearance was much smooth than expected and our flight reached the airport earlier than expected. When we requested if we can collect the car earlier (it was only 1 hr earlier ) with the offer and promise to return an hour earlier than expected time , we were told that we had to pay 15 Euros more which I declined. When I returned to the counter at the agreed pick up time later ; to my surprise the car was not ready as it had to be sent from another terminal . The waiting time was more than an hour and they did not offer any sincere apologies nor express sense of urgency . This resulted me in spending more than 2 hours in total waiting for the car ! :( .
About QEEQ:8.0/10
Booking via QeeQ was quite smooth ; though I bought comprehensive insurance too via QEEQ I was told by recordgo that it does not cover full insurance if I had cross border journey ; which was what I needed . At the end , to be on the safe side I bought insurance from RecordGo as I wanted piece of mid when I crossed the border into France . Perhaps I need to be more careful with insurance coverage on cross border journey and full support
“Scam: forced to buy an unnecessary insurance at 3 times the price of our booking!”
About Record Go:5.0/10
We had a terrible experience and got scammed by Record Go. We first waited an hour and twenty minutes in the line at the counter, on arrival. When it was our turn, they refused our Amex while on the QeeQ reservation the AMEX icon was shown to mention they accepted it (with a cryptic barely visible small print that some insurance was needed) They then made us take an insurance that was 3 times our booking price for a week! The most infuriating was that they accepted debit cards (which we had too) but the staff at the counter, even if they knew we wanted to try any other solution, didn't even mention it, to make sure we paid the high premium! This was a scam. And it's unfortunate because the rest of the service was good.
About QEEQ:10.0/10
I love Qeeq.com, and its ease of booking and finding the best car options, including specially 2 features: the car being cancellable until 48h before the pick up, and auto-rebooking when the price drop. The help desk is also really helpful and fast to answer, this is perfect service.
car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller
“Don't recommend this Company in Alicante - they're well known for robbing you blind!”
About Record Go:6.0/10
This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit.
We didn't get the car we booked, even though it was supposed to be guaranteed.
The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again.
Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)
About QEEQ:10.0/10
Love the ease with which you can book a car, just wish on the App you could filter automatic cars!!
“Overall good experience, usual issue of finding shuttle bus on arrival. Accurate instructions plz”
About GoByCar:8.0/10
Didn’t meet with any agent / rep in the terminal at pick up as instructed, we asked locals for directions to the Gobycar shuttle and luckily they were able to help us and tell us where to go. Shuttle bus parked at bay E3 for information. Please update for other users as to the instructions as there may have been other renters not so proactive and waiting around in terminal for agent. Other than that it was a straight forward process and got an upgrade to vehicle for free. Person on desk was friendly and helpful
About QEEQ:10.0/10
All good easy booking process but would have been good to get a comparison with other sites of rental costs
“Sort of OK (for car rental, which is always shit), but still a bit shit”
About GOLDCAR:7.0/10
Process of collecting terrible. Large queue. There was a ticket system for the queue that wasn't clear / signed, so we stood in a queue for ages before realising we needed a ticket, which put us to the back of the queue again.......
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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