Europcar, Sydney City Car Rental

US$100 OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Sydney City Information, Car Rental Instructions & Policies

Store Location

PULLMAN HOTEL / 26-36 COLLEGE ST

Telephone

+61 (0) 2 82559050

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of AUD 15 - 38.3921472 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

AUD 13.32/day

capped at AUD 93.25

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 20.72/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 11/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10.89/day

capped at AUD 70

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 10/week

Tire chains rental

Prices and inventory depend on local stores.

AUD 15/day

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
North Stradbroke Island, South Stradbroke Island, Bruny Island, Phillip Island, Kangaroo Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete.

Must-not:

Taking rental cars to following islands is not allowed：
Griffiths Island, Magnetic Island, Rottnest Island, Mornington Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.9 mi from Sydney International Airport

Hotels

Nearby Darlinghurst Cottage

Nearby Oaks Hyde Park Plaza

Nearby Pullman Sydney Hyde Park

Other Landmarks

0.5 mi from Sydney Tower Eye

1.3 mi from Sydney Opera House

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: -33.8763 151.2126

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 8.6
Vehicle cleanliness: 8.5
Spaciousness: 8.8
Counter staff: 7.5
Pick-up location: 8.8
Drop-off location: 8.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

H.Kang
Sydney
9.3 /10 Excellent
Reviewed: Wednesday, October 4, 2023
When I dropped off the car, a man just received the key. That's it. I wanted any confirmation document of the drop-off the car. But They didn't.
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J.ZHAO
Sydney
2 /10 Poor
Reviewed: Wednesday, October 4, 2023
Got downgraded to Isuzu medium SUV without notice
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D.Simpson
Sydney
9 /10 Excellent
Reviewed: Wednesday, October 4, 2023
The person on the desk tried to tell us next time we should solely book through their company and that it wouldn’t have been much dearer. I had checked though and it was quite a lot more expensive .
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Anonymous
Sydney
8.7 /10 Very good
Reviewed: Wednesday, October 4, 2023
Our experience with europcar was terrible. We arrived at the counter in Sydney, and since we showed our license and it was in Spanish they would not give us the car. They needed a translated version of the license and if we did not have one they would not give us the car. We then asked for a refund, but they would not give it to us. We had to translate the license which costed 100 dollars and we had to wait for 3 hours in order to receive the translation. This is ridiculous, we have been all over the world and this has never happened to us. We also went to other cities in Australia and NO ONE asked us for the translated license. We are never renting with this company again, and the staff member has very rude as well. Our experience was terrible, and we lost half a day in the agency
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VP HIEW
Darling harbour
6.7 /10 Average
Reviewed: Wednesday, October 4, 2023
I had a very bad experience with Europcar. The staff made some mistakes on contract so we have been waited for 1 hr to get our cars. After rental, we returned the car to Europcar, the staff there has checked and kept the key. They emailed us again and mentioned we did not return. Also, we were extra charged by Europcar $250+ Aud. And I have to make oversea call to get back my refund. Overall, it really makes us very disappointed with the car rental service.
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J.Dziadkiewicz
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
All Okay, pleased with the whole experience.
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LOH
Woolloomooloo
9.7 /10 Excellent
Reviewed: Wednesday, October 4, 2023
Easy to find pickup and dropoff locations. Car was given as specified and provided with the child seat as we required
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Anonymous
Woolloomooloo
8 /10 Very good
Reviewed: Wednesday, October 4, 2023
Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.
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A.Amond
Sydney
8 /10 Very good
Reviewed: Wednesday, October 4, 2023
Still waiting for my deposit to be reimbursed to my credit card 2 months later
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Phere
Woolloomooloo
8 /10 Very good
Reviewed: Wednesday, October 4, 2023
Easy to pick up & drop off vehicle without any hassle.
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Gabriele Gentile
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
good
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Anonymous
Sydney
7.3 /10 Good
Reviewed: Wednesday, October 4, 2023
The car that they gave was in a very good condition and new . We had no issues during the pick up because instructions were clearly stated as per email with several reminders. However upon drop off, there were no clear instructions to where the drop off place in the airport as there were so many terminals. we called in the europecar call center who gave us wrong info to park the car in the car park then go to the eurocar counter. Upon parking the car and heading to the counter, the counter personals were not helpful at all and blamed us on the error of drop off. They were very rude and gave us a difficult time to handback the car ( those staff in melbourne airport terminal 3 counter)
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J.SUCASAS MEJUTO
Sydney
4 /10 Average
Reviewed: Wednesday, October 4, 2023
All the seats are terrible dirty.
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Stewie
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
About the easiest pick up of a rental car
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Anonymous
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
Counter was right within our hotel - the Pullman - can't get more convenient than that! Counter service was slightly slow but still reasonable.
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R.Faust
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
Brilliant car. Drop of really easy. Perfect. Thanks.
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w.rogers
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
Car performed really well plenty of room for luggage and a lot of room for passengers.Enjoyed driving the Kia Sportage
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A.Lowes
Sydney
10 /10 Excellent
Reviewed: Wednesday, October 4, 2023
Great price and a simple pick up & drop off process. Not pushy on the add-ons and helpful with assistance.
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Dr Khalid Baloch
Sydney
9.3 /10 Excellent
Reviewed: Wednesday, October 4, 2023
Everything was good.
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