ITALY CAR RENTAL REVIEWS

Did expect A bit of a challenge on the return but staff was really njce

Qeeq was right on point and facilitated the whole process

Great little car, perfect for our needs while travelling round Italy

It was a new car clean and modern it has carplay which helped a lot when we connected I phone During my trip i had to add addblue fluid I contacted the rent company they advised to add and they will refund The rent company staff was very nice and helpful

It was good sight and easy but they hold all booking money after booking directly Other sights i pay on the same day I receive the car

Good

Good

Helpful staff at the counter Easy to find Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.

No dropping price Easy to book

I was impressed by the friendly and helpful staff, who did not pressure me re insurance. Their site was close to Bergamo Railway Station and away from the airport. We were collected from the airport and taken to their office - and as we were travelling by train they dropped us at the station at the end of our trip. I would recommend this company and would use them again.

Pleased with the outcome. Will use again.

The car was new.It was absolutely clean and perfect for 6 passengers and luggage. The staff at the airport and pick up and drop off were efficient and quick.

The QEEQ site is excellent.It was very easy to book my car.

Slightly coerced into paying the additional insurance - nearly the same as the hire price !! We were told we could lose 700 EUR for a scratch without it

Smooth interaction

Busy with customer care.

Very long and not well described pickup process. Location is NOT at the airport, so 20-30 minutes just to get to a not very pleasant location. No seats, no water, long process, not enough staff. But, the price was great.

Micheal at check out when returning vehicle was great.

Excellent service and car. No complaints. Drove us to the airport in the car we rented.

Qeeq booking did not explain the outside insurance coverage. At the pickup counter, the representative wanted to sell me the same insurance I had previously purchased online. I ask why do I need additional insurance since I already purchased it online. He said that it was a 3rd party insurance and they have no control over it. Additionally, because I didn't purchase it at the counter, I was asked to leave a $2,000USD as deposit.

Excellent service but the small car (Lancia Y) was probably the cheapest option available in Italy to match the category I booked for, lacking accessories now taken for granted (Android Auto / Carplay integration, for example). Maybe Sicily By Car is a bit understaffed at Alghero airport but I did not wait too long.

QEEQ did great, price protector worked as expected.

Scammers - picked up the car identified a scratch on the plastic hubcap that was not capture, the inspector said it was not a problem. Upon returning the car I stated that it was their prior and the previous rep said it was not an issue. Now they are trying to charge me €70

This place is super budget, be warned! Hard to find from the airport. You need to ring the company to tell them to pick you up. Go to departures and outside to wait outside door 17, where the van marked ‘auto stop’ will collect you. Once there, they will try to charge you a cleaning fee for the car (€22) so factor this into the price.

Very friendly staff, very good car. As room for improvement, the check-in took a little too long (more than 30min).

Amazing easyness on receiving the car. Dollar is a pleasant surprise

I should’ve purchased the insurance offered on the platform. Instead, I opted for on the spot insurance and paid way more. Lesson learnt

If you do online booking, they ask for security deposit 500 euros in rome airport while they say that they charge in security deposit if you do on counter booking and off hour car pickup is not easy while this issue should be addressed.

Great customer support, easy to book and got better rates from other booking agencies

Very good overall. Had to phone to get the deposit removed from my CC.