차량이 막 깨끗하게 청소된 상태이고, 거의 새차였습니다.
카메라가 없어서 업그레이드를 해야했습니다.
업그레이드 비용이 생각보다 높았지만
업그레이드 된 차량이 좋아서 잘 이용했습니다.
보험 가입을 얘기했지만, QEEQ에서 받은 보험증서를 보여주니 확인하고, 추가 가입이 안되도록 해주었습니다.
our flight was delayed and tried to call the office to explain the delay but after 6 times and 20 minutes later i decided to stop calling, although they didn’t charged me extra for this delay.
Behaviour of the Staff at customer service is good until you refuse to buy their offered trip protection insurance, once you refuse it their behaviour changes to being very rude. My customer service advisor literally threw the booking papers at me and told me to go downstairs to find your vehicle. That was shocking.
“Need more staff to collect vehicle, but van drivers are friendly and very personable.”
About Thrifty:8.0/10
The pickup of the vehicle was under-staffed. We waited in a queue for a long time but once at the counter, the agents were fast and friendly.
I wanted to compliment Sherry, the van driver that got us back to the airport after we dropped the car.
What a delight she was to everyone on the bus. She was welcoming, engaging, helped everyone with their luggage, made us feel warm and safe, and was just extremely supportive and a delight. She kept us informed as to what would happen, and she reminded us about collecting all our personal items from the car before we set off.
Sometimes it's just the little things that a company does that makes it stand out and makes customers want to choose them over the competition. Based on Sherry, she was the difference maker for me using your services.
O carro não era exatamente o que eu tinha reservado estava dentro da mesma categoria mas uma gama abaixo pelo que não fiquei satisfeita com essa situação. O senhor que me fez a entrega foi muito insistente em vender outros seguros mesmo eu informado que não queria pois já tinha o seguro. Chegou a ser desagradável e disse que ia deixar uma nota na minha reserva caso fosse necessário alguma assistência pois seriam inflexíveis. Não foi uma situação nada confortável.
About QEEQ:10.0/10
Correu tudo bem apesar do carro ser uma gama abaixo do que anunciado
It took an awfully long time to be served. It would be good if people with an existing booking had their own line/dedicated staff rather than having to wait behind people who were making new bookings. Not sure that white is the most intelligent/practical interior colour choice for a rental vehicle.
Me dieron un auto que no solicite. El tiempo para que me lo dieron fuer largo, muchas personas esperando, no solamente en el counter sino tambien en el estacionamiento. Era tan larga la espera que acepte un carro que no fue el solicitado porque ya no podia esperar mas.
was 2nd in queue when I got to EWF rental pick-up at P3. In fact i was 1 hour ahead of booking time and the staff allowed me to collect the vehicle. Staff at the counter was helpful in explaining the details of the car rental.
About QEEQ:10.0/10
Was cheaper than other online websites that I visited prior to deciding to go with QEEQ.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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