THRIFTY CAR RENTAL REVIEWS IN UNITED STATES

The car was not washed. Very dusty and dirty. They apologised but I said I did not want to wait.

Spent over an hour in line to get the car. Was late for my meeting, ridiculous.

Only waited a minute or so. Agent was ok, didn’t find booking at first and then nagged about the necessity of an upgrade despite it only being me with virtually no luggage. Car didn’t have a sun pass sticker which was annoying as I forgot mine at home and needed to take a detour to avoid pay by plate on the turnpike

I didn’t use price drop protector but price was excellent

Car drove well but did not have modern Aps etc which I would have expected from a Luxury Vehicle. I wonder if Thrifty actually down Spec their cars.

todo estuvo bien

costo encontrat el lugar

Bonne voiture, mais LONGUE queue pour récupérer la voiture

I liked the car and I thank Thrifty for the service!

The officer was totally confusing. We received multiple tickets. When you add them all up it was $1000+ but she kept insisting us we will be charged around $150 in the end. Later on she said $250 - it was a complete mess. We noticed scratches and damages in the car and when we asked for another car she said "just take a photo of the damages and you should be fine" what does that even mean? Terrible service.

The check in was a bit slow but was able to easily extend my rental by two days. Location is easy to find and was a fairly easy pickup process.

I was a little nervous at first because this is a new company to book with. They were easy to communicate with and would use QEEQ again.

ハワイ島での職員は親切で良かったです。

Was supposed to be a jetta and it was another car. Only had 3 options of the same véhicule..

All is good

Waited in line 75 minutes, was not told they put road side assistanse on the car for extra 100 dollars

It was horrible and shameful! Thrifty unilaterally assigned me an electric car. I had no way to recharge the vehicle. Thrifty charged me a $30/day upgrade plus tax. This was outrageous and tortious behavior and practice. I won’t use them again. I am owed $169! Is QEED going to pay me?

The car unfortunately was distinctly average. It was booked as a full size car. I was a little surprised how low to the ground and uncomfortable it was. The guy in the desk convinced me to buy a tank of gas. I never fall for this but he insisted it was the cheapest around. This was in fact a lie. All the gas stations around were cheaper. Lesson learnt, I won’t fall for this again. Even the gas stations close to the airport were 20-30 cents cheaper. I also emailed thrifty about the several chips on the windscreen that I was not happy about. They never emailed or contacted me back and I was nervous the whole trip because one had some very small cracks coming from it.

A bit of a wait at the counter, but not unreasonable.

Booking worked well.

Courteous staff, new vehicle

Thrifty ran out of cars and was moving cars to fill demand making for a 2 hour plus wait with no assurance a car would be made available. Counter staff were not helpful claiming to be unaware there were no cars available.

It works.

All went well but car not great with 60,000 miles on the clock

Great service from QEEQ

terrible, front desk sucks, just 1 person for more than 25 books

easy and helpfull

Very good service, compare to last year

Overall price was very good compare to other car rental