Very nice car. Hybrid was a great help with petrol consumption. It was a bit of a squeeze with all of our bags from airport, but good space for the rest of our trip with lesser baggage.
About QEEQ:10.0/10
Booking was easy, and communication was excellent.
Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy.
The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic.
Wish Alamo had a sign up. Wasted 30 mins of time
The woman at the check out counter was extremely nice and helpful. She provided valuable information and directions. The car did not have floor mats and the bottom carpet had a hole worn through. The return area at the Perth airport was very confusing and I saw several cars/drivers circling the airport. I also had to circle twice as the signage was poor.
Got an unexpected upgrade to a slightly larger car i30. Car was newer model and drove well. Didn't like lane assist feature and wasn't sure how to disable this, felt like I wasn't in control of the vehicle.
Warning flashed each time I started the vehicle for service reminder, apparently this vehicle had been serviced but they're unable to clear the warning. Communicating this to customers on pick up would be helpful
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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