CAR RENTAL REVIEWS ON ALAMO AT PERTH AIRPORT, PER

The counter staff not at desk, had to wait 45 minutes for someone to arrive at 10.45am

Really fuss-free! Love it!

Price Drop protector was awesome!!

Meet expectations. Thank you

Meet expectations. Thank you

Easy to find the pickup location. Friendly staff.

We got a new car, a kia cerato hatch. Check-in was smooth but the walk from the terminal to the rental booth was a bit far. The direction at the terminal desk was just to go the rental booth without any direction or route map.

Everthing was straight forward and easy. Wasn't sure if the price protector work or not.

Keep up the good work

Thanks for making car rental a breeze

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Attitude of staff need to be improved to be more helpful and explain more details for 1st time car rental in Perth.

We got upgraded to a bigger SUV for free! The staff at the pickup counter was very thorough when explaining all the pros and cons of the optional add-ons, her recommendations etc. Dropping off was also very easy as Alamo was the first company you will see upon entering the rental car return area.

I like that the website and mobile site are quite similar, making the filtering, sorting and choosing much easier. The price was also very competitive. I no doubt will be using this site again!

Booked a car of BMW X1 SUV type but they didn’t have the car available or similar so got downgraded to a Holden astra sedan. The car was in great condition though.

Greta service form easyrentcars.com. Helped with the my questions quickly.

The process to collect the car took a while.

I wish there would be more discounts.

Initially had insufficient car seats and had to wait for new one to be delivered, despite pre-booking in advance. Staff unwilling to assist with installation of car seat. Car itself was great however, excellent condition and very clean.

I found the website easy to use and informative

The car was nice. The Autocruise works excellently! I relly like the feature. Also, the Apple Play work wonders when navigating

Price protector did not work. I searched again and could find a car RM600 cheaper. Work on that!!!!!

The lady at the counter had some IT issue and so we had to wait for close to an hour to get our car. The details were also not coherent with our booking regarding insurance.

We booked a BMW X1 but got an Audi Q3. Not a problem but I would have appreciated to know there is actually no BMW X1 available ever.

The counter at the international arrival was very busy with long line, the lady was kind enough to let me know that the counter near the domestic terminal is less busy. Car was new with 8000km, too bad i didn't get the car i booked for.

Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.

Great booking platform, easy and straightforward.

We had a good experience with Alamo

Perfect..I will always recommend EasyRentCars

Alamo check out was great, I did ask the attendant multiple times as to the return location and directions. She told me it was easy and to just follow the signs.

Not great at pick up, advised that it wasnt the car I had booked but tikd I would have to wait.also mentioned ainethibg about insurance wasn't with them and other stuff not great communication

Wrong signage at the desk. Flashing warning message on the cars dash, called cust service a couple of times but no one answered. Left a message asking to be called back, no one returned my call. When told the agent upon returning the car she just said they don’t have the car service at an authorised mechanic so he can’t clear the warnings.