We got upgraded to a bigger SUV for free! The staff at the pickup counter was very thorough when explaining all the pros and cons of the optional add-ons, her recommendations etc. Dropping off was also very easy as Alamo was the first company you will see upon entering the rental car return area.
About QEEQ:10.0/10
I like that the website and mobile site are quite similar, making the filtering, sorting and choosing much easier. The price was also very competitive. I no doubt will be using this site again!
“Booked for a BMW X1, but got an Audi Q3 instead, space is less but vehicle was new & good condition”
About Alamo:9.7/10
The counter at the international arrival was very busy with long line, the lady was kind enough to let me know that the counter near the domestic terminal is less busy. Car was new with 8000km, too bad i didn't get the car i booked for.
Booked a car of BMW X1 SUV type but they didn’t have the car available or similar so got downgraded to a Holden astra sedan. The car was in great condition though.
About QEEQ:10.0/10
Greta service form easyrentcars.com. Helped with the my questions quickly.
“Nice car experience, except the pick up which is took way too long.”
About Alamo:8.3/10
The lady at the counter had some IT issue and so we had to wait for close to an hour to get our car. The details were also not coherent with our booking regarding insurance.
About QEEQ:10.0/10
We booked a BMW X1 but got an Audi Q3. Not a problem but I would have appreciated to know there is actually no BMW X1 available ever.
Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.
Initially had insufficient car seats and had to wait for new one to be delivered, despite pre-booking in advance.
Staff unwilling to assist with installation of car seat.
Car itself was great however, excellent condition and very clean.
The woman at the check out counter was extremely nice and helpful. She provided valuable information and directions. The car did not have floor mats and the bottom carpet had a hole worn through. The return area at the Perth airport was very confusing and I saw several cars/drivers circling the airport. I also had to circle twice as the signage was poor.
“Good and very pleasant experience with Alamo. Will definately use them the next time.”
About Alamo:8.7/10
We got a new car, a kia cerato hatch. Check-in was smooth but the walk from the terminal to the rental booth was a bit far. The direction at the terminal desk was just to go the rental booth without any direction or route map.
About QEEQ:10.0/10
Everthing was straight forward and easy. Wasn't sure if the price protector work or not.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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View more >Car Rental Companies AT Perth Airport, PER
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