The car was a 9 seater and was brilliant for our trip, it was clean on arrival. The only thing is the car park is very tight, apart from that all was smooth.
The pickup was very smooth and fast. T he car was clean, however itvdid have a lot if scratches, marks etc which were not recorded. When I reported them I was told to take pictures and go. When I returned the car it was inspected with no comments made about the sratches and marks.
About QEEQ:10.0/10
Booking was easy and cost competative, price drop seemed to have worked saving us a little
Car return at Milan should have a more prominent sign, went round and round to find the drop off location.. in the end found out the drop off point is located inside a multi storey carpark.. took about almost an hour to look around for it.
Dollar was great. Car pickup was in fact handled by Hertz, which wasn't super clear when booking, but we asked around and got there.
Everything went smoothly. Only caveat is they charged us a country border fee even though QEEQ communicated it was included.
Other than that everything went smoothly and easily, car was as marketed and had no issues.
Pick up did not take particularly long but dropping off was quite frustrating with at least 5 more customers returning their cars at the same time and only one (overworked) guy dealing with all of us.
Otherwise everything went really smoothly.
I would recommend this company and won't hesitate use them again in the future.
Car was not full of fuel despite us being told the policy car is full return full on your return. Skeleton staff due to low season so had to wait a while to be served
Difficulty finding a petrol station and ran out of time. (Not their fault) Ridiculous that they charge a filling fee on top of the cost of the petrol. 22€ fee.
About QEEQ:10.0/10
Probably would have picked another car. We got what we ordered, which is unusual. I blame James May! LOL
I have just realised that I left my Apple airpods in the car when I dropped the car off. I have not been able to contact your Rome airport office to check if they have been found.
The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.
The car was fine - a Fiat Panda. I'm 6' 2" and I was surprised by how comfortable I was. The check-in and check-out process at the Rome airport was smooth - Viola, who helped us at both ends, was awesome.
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