DOLLAR CAR RENTAL REVIEWS IN UNITED STATES

O carro não foi higienizado, estava sujo, inclusive com vários itens do cliente anterior, havia uma gosma no volante e vários papéis da reserva anterior, além de um enxaguante bucal, o que prova que o carro realmente não foi higienizado. Não é o tipo de experiência que desejamos. Fotografei tudo, mas não vou incluir as fotos para não expor as informações do cliente John K. A experiência com a Dólar não foi boa.

The car was fine, but I don’t want that to increase my score for Dollar. They suck so much. There was a huge line (1.25 hours) for Dollar/Thrifty/Hertz all combined. Counter staff kept pulling Hertz customers to the front of the line. I finally got to the counter and was told I’d now be put on a waitlist for 2 hours, and they’d call me when the car was finally clean and ready. Never again.

Always good. No complaints. But never again with Dollar/Thrifty/Hertz.

They spent valuable 2.5 hours within the 8 hours for which I rent a car. That prevent me from going to the place I originally planned to visit. They also make me buy whole gallon of gas only by the explanation that the unit price is cheeper than in the gas station nearby. I never choose Dollar.

What can QEEQ.COM do for the customer in such occasion as I wrote for Dollar?

car received was the actual car I booked - same make and model! This is rare nowadays and good to see. Staff did not try to upsell me any unwanted extras.

Price drop protector reduced the cost by $10 a few days after booking - a nice bonus.

Counter staff was terrible. She does not even knew about QEEQ and was telling me my booking is not valid. She was trying to sell me insurance even though I had full coverage, while booking on Qeeq. Won’t recommend dollar due to counter staff.

3 hours to get the car

Great service, easy booking and GREAT price!!

Very helpful to find good provider(s) and great prices.

Wait time was almost an hour. They had room for one more staff member to check people in but maybe not the staff for it. Linda, who checked me in, was positive and cheery and gave me a list of restaurants to try.

Terrible scammers. They charge you for toll usage up front and promise to refund if you do not use it. I did not use one toll, yet they have still not refunded me. I try to contact them, but only get template replies.

Way too long at the counter… way!

Smooth

Pickup counter was crowded. They said the car I had booked is not avialable and were trying to push an EV car which I didn't want. Finally after 15 minutes of haggle they gave me the car that I had booked.

I had to wait 2 hours because there were not cars available during pickup

Everything was smooth

Staff were great, car was great, the queue to pick up the car was long, and only 2 or 3 staff taking the bookings. Surely the rental company knows exactly how many cars are booked per flight, and can therefore have sufficient staff on hand to deal with the influx. We had prebooked and prepaid, so only had to produce licence and sign off, but still had to wait in queue with others who either hadn't booked at all, or had booked and not paid. It was a long drawn out affair.

Very expensive

Nothing

Wait for car over one hour. Time wasted.

None

Sehr guter Service konnte mir das Auto selberaussuchen

etwas schwierig nicht so leicht verständlich

Arrived quite late so Dollar counter was closed but a clear notice pointed us to Hertz in the pick up centre. The process took a very short time as we were the only customers picking up. Very efficient.

受け取りの列が長く時間がかかった

Wait for pick-up car more than 2hours

The car exceeded my expectations, easy to pick up and drop off. The counter staff very helpful and nice. This rental car (Dollar) is the best I've ever rented.

A booking platform is good and easy.