AVIS CAR RENTAL REVIEWS IN UNITED KINGDOM

Very smooth transaction, the car was clean and comfortable. Would recommend

Clear user friendly platform

If You have any problem any kind of problem everything becomes a nightmare.

you must Show CLEARLY what to do if any problem appears.

Very shocked that they class a Crossland X as a SUV, it’s not!!!

Car was fine

Offered an upgrade at pick up. Although this was additional cost the car was terrific. The staff were polite and very helpful,

I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON

A reliable and trustworthy company that provided me with a great vehicle and quick and dependable shuttle service from the airport.

Very easy company to book through.

The first car was significantly damaged on collection which wasn't noticed until the day after due to darkness and torential rain. This car should never have been issued to us. However, once contacting them they immediately changed the vehicle and were really helpful.

All good.

Car a bit old and stained seats inside

Why should on pay to use In-built Navigation

Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.

Brand new car, only 2ooomls what more can i say :)

QEEQ are my go too now. Best prices & very easy to use. In fact i just booked another car in Italy through them :)

The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.

After 5 attempts to book, due to constant bookings be cancelled, we lost money in the exchange rate system that is used.

まず良かったのは、車の選択肢が豊富だったこと。ビジネスで使うならちょっといい車が欲しいし、観光だったらコンパクトカーで十分だもんね。AVISはそこが柔軟だったかな。

予約から受け取り、返却までの手続きがそんなにめんどくさい感じじゃなくて、それは良かったよ。時間通りに返さないといけない時でも、スムーズにやり取りできたし。ただ、ちょっと高い印象もあるかな。他のレンタカー屋と比べると、AVISの料金がちょっと高めだったんだよね。でも、その分車の状態やサービスは良かったから、どっちが大事かは人それぞれかな。

Best car hire yet. Walked in, told them my name and they never me the key. Brilliant!

I accidentally used the wrong card for the advance check in and the staff was kind enough to cancel it and allow me to use the card I had intended to use.

The agent at the check in desk was very helpful.

I had a query that required me to call QEEQ. The agent was courteous and helpful and answered my query.

Excellent service. Staff very professional.

Car was ample for out requiems. Avis staff was very helpful.

Very easy to book through your site.

Did not receive my 300£ deposit till now

Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.

Made our booking from Australia incredibly easy and great value.

I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.