I wasn't expected to pay 8000 baht as a deposit and it came as a surprise. And now that I return the car with no damage, they need 15 to 30 days to refund me. This is unacceptable
The car they gave me was in very poor condition. There were a lot of scratches and a couple of dent around the vehicle. The interior was very dusty and dirty. The rear windscreen was covered with a layer of dust.
Overall condition was very poor.
The car is quite old with no bluetooth capability, but good that it is clean inside. Long waiting time with the counter booth in airport, after that the shuttle and the service at Avis pick up location is fast.
About QEEQ:8.0/10
Good! Support is helpful especially when there is delay in collection of the car.
Didn't manage the car I selected. Got a Honda city instead. Moderate maintenance for the car. The wheel toe alignment seems like drifted a little bit. You can feel it when drive on straight and flat road. Is quite dangerous if drive too fast during cornering. I think the car I got is too heavily used, because phuket have alot bump and uphill/downhill sharp corner especially going to patong area. Suggest the rental company do more often on car maintenance. Overall is still ok.
About QEEQ:8.0/10
Yes. I got better offer through the auto rebooking. Thanks easy rent.
-this vehicle has some noise when we touch break and we cannot break as smooth.
-staff at counter has service mind and explain their service.
-Avis has not "Yaris" available on 19-Oct so they offer to change type of car to "Altis".
The pick up process was easy and hassle free. However, the drop off was otherwise. Due to language barrier I had procced to park the car at the airport parking and incurred parking fee of THB20. There was no clear explanation on the drop of process. Overall I am satisfied with the service.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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