B-RENT CAR RENTAL REVIEWS IN ITALY

Le personnel au guichet on insister pour que je prenne une assurance à 86 euro,je leur ai dit que j'en avais déjà une avec la location de la voiture et ils m'ont dit qu'elle ne servait à rien et que je serai pas couvert en cas d'accident, mais j'ai insister et je ne l'ai pas pris,malgré que j'ai payé une location il veulent qu'en même se faire payer le véhicule avec une assurance

Rien à reprocher

Pressure was applied during pick up for extra insurance despite the fact that we already had a full comprehensive package. In fact we did pay extra for cleaning upon our return but upon inspection found that was covered through Easyrentcars anyway so we felt uncomfortable with that. otherwise everything else was excellent.

Dislike: Clearly policy of insurance

No signs of BRent at Milan airport, difficult to find location

It would help if location of the rental will be in confirmation email

great modern car, quick pickup and drop off, couldn't have been better

Все нормально!

we arrived a bit earlier than planned but we were able to pick up the car but was charged an extra days rental for 90mins extra. We paid 45euros for each day but charged 75 euros for the extra day - dissapointing

There was a bit of a wait to pick up the car, but nowhere near enough what we expected in August. Everyone was friendly and polite. We had no problems with the car. Definitely recommend!

Everything was easy and straightforward. No hidden extras and the price was better than elsewhere. Will book again!

The staff took advantage of our hurry and didn't informed us (at all) about the refuelling fee and also they have double charged us the insurance fee although this was already purchased through easyrentcars.com

Al alquilar el coche no había ningún problema para hacerlo con tarjeta de debito. Cuando llegue a la ventanilla me exigieron contratar el seguro o sino no tendría coche. El seguro costó 7 veces mas que el alquiler.

Sold duplicate insurance

Great service

Deram-nos um carro de categoria superior, pois o que correspondia á nossa reserva já era suposto ter sido entregue. Demorou uma hora a entrega mais o tempo de uma limpeza superficial pois tinha acabado de ser entregue.

The wait at your counter was appalling... after an hour queue at passports we did not need another hour + wait with kids.

Scammers - picked up the car identified a scratch on the plastic hubcap that was not capture, the inspector said it was not a problem. Upon returning the car I stated that it was their prior and the previous rep said it was not an issue. Now they are trying to charge me €70

Counter staff on pick up was incompetent, slow and always on hi s phone. Didn’t seem to know his job and just wanted to sell extra stuff taking up more time. Didn’t care about long line.very dissatisfied with the experience.

Didnt find a place to take a car a nobooody cant explain where to go, coz when I call, girl sad “only italian”. Seriously???? wtf? Really bad service, just lost a money

Quick to check in and out at the counter.