B-RENT CAR RENTAL REVIEWS IN ITALY

Pressure was applied during pick up for extra insurance despite the fact that we already had a full comprehensive package. In fact we did pay extra for cleaning upon our return but upon inspection found that was covered through Easyrentcars anyway so we felt uncomfortable with that. otherwise everything else was excellent.

Counter staff on pick up was incompetent, slow and always on hi s phone. Didn’t seem to know his job and just wanted to sell extra stuff taking up more time. Didn’t care about long line.very dissatisfied with the experience.

Все нормально!

Le personnel au guichet on insister pour que je prenne une assurance à 86 euro,je leur ai dit que j'en avais déjà une avec la location de la voiture et ils m'ont dit qu'elle ne servait à rien et que je serai pas couvert en cas d'accident, mais j'ai insister et je ne l'ai pas pris,malgré que j'ai payé une location il veulent qu'en même se faire payer le véhicule avec une assurance

Rien à reprocher

There was a bit of a wait to pick up the car, but nowhere near enough what we expected in August. Everyone was friendly and polite. We had no problems with the car. Definitely recommend!

Everything was easy and straightforward. No hidden extras and the price was better than elsewhere. Will book again!

Sold duplicate insurance

Great service

The staff took advantage of our hurry and didn't informed us (at all) about the refuelling fee and also they have double charged us the insurance fee although this was already purchased through easyrentcars.com

Didnt find a place to take a car a nobooody cant explain where to go, coz when I call, girl sad “only italian”. Seriously???? wtf? Really bad service, just lost a money

No signs of BRent at Milan airport, difficult to find location

It would help if location of the rental will be in confirmation email

The wait at your counter was appalling... after an hour queue at passports we did not need another hour + wait with kids.

Quick to check in and out at the counter.

Dislike: Clearly policy of insurance