EUROPCAR CAR RENTAL REVIEWS IN ITALY

Pas de soucis particulier. Il ont essayé (sans insister) de nous vendre une assurance complémentaire en nous disant que celle proposée par easyrentcar était une assurance française qui ne couvrait pas tous.

Très bien surtout pour tous les conseils précieux donnés pour la location(avant, pendant et après)

I made reservation on Audi Q2 automatic car because we travel with two children and we need large boot space for stroller. But Europecar gave us jeep renegade with smaller boot. Also its very non effective car. I don't think its same class cars at all.

Great company, great services!!! Just booked again with them!

Nice service. Good staff. Especially at drop-off!

you are great!! really get the best rate in an easy clear way!!

Staff gentilissimo e veloce

Prezzo buonissimo e facile da noleggiare

The car provided was of a different standard. Instead of BMW 1 series only one model was offered, i.e. Fiat Tipo.

Waited a long time because car provided had parcel shelf missing and needed it to hide luggage so had to organise a different car. Happy in the end though

Everything went great

I used your customer service several times and was a quick and helpful answer. You surprised me very much both in price and in service. Thanks for everything.

Very good service

Simple and efficient

Professional and fast

Simple and efficient

The car was great and the service was fast. No up-sell on inrurance.

Price drop protector worked great. I saved about 40% of the initial booking price.

We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.

Europcar was informed by Easyrentcars that I will be late to pick up the reserved car. Despite that, I was informed that the car I reserved was gone and I had to pay extra for another car.

Staff was great at pick-up. We had two car and there were a few people waiting in line but it went smoothly with the paperwork. No attempt to sell us on additional insurance as we had bought full cover from Easyrentcars. Once paperwork was done, however, in Florence centre, we had to walk a little to a garage to collect the car. Unfortunately, lots of people were waiting and staffs did their best to get everyone their cars. It was a little hectic and took a while, but the staffs did their very best. We may have just been their at peak pick up time too. Just allow extra time if picking up in Florence centre.

First time booking with Easyrentcars and it was so easy and simple. We had additional coupons which helped a lot.

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Everything else was great, just wondering when I will get my deposit back ??

Everything was good

Car was good - this option we got a Fiat 500. Definitely only suitable for a couple with bags. Not large enough for a family. However, Europcar did not walk us round the car on arrival and charged us for damage under the car which may (or likely may not) have been caused by us! be sure to check under the bumper even with a respectable company like Europcar!!

Easyrentcars made the process incredibly easy and were very professional, supportive and quick with helping get back our insurance claim paperwork from Europar (we had taken out zero excess cover with Easyrent!)

It was a great experience as the car was really nice

Good website and customer service was great as well.

They were ok. We really had very nice experience with the pasat except 2 things. 1. When I took the car it was night and rainy so I didn't notice that on the front window there was a little crack and it was really annoying and interapt my drive. 2. There was no spear tire in the vehicle. Other than that everything was just perfect.

Great experience

que porqueria de empresa, el tipo nos trato super mal, nos queria cobrar un monton de cosas, al final no usamos el servicio.