EUROPCAR CAR RENTAL REVIEWS IN AUSTRALIA

Counter staff were very helpful & friendly. Pick-up & drop-off was a breeze.

Fantastic service at the pick up.

We dropped of the car in there carport. Handed the key the person in their office at 3.35pm Monday the 27th of June 2022. Received a call from Eurocar on Wednesday the 29th June asking if like to extend our rental of the car. They not marked the of as returned. Might give them a miss next time. Bad

OK

Couldn't fault the service or the vehicle

Quite happy got exactly what I paid for

the counter staff was helpful. the process was smooth. car was clean

did my booking through the app, fuss free process

It was a little difficult to contact staff. Left messages but did not return call. Had to go to the terminal and find Europcar counter. A lady from next door hire company had to look around the back and told us staff were there and would be out shortly. The customer service girl was very nice and friendly and completed our booking.

Good to book through this platform. Easy to do.

The car was an upgrade which was nice. The staff member was helpful and explained everything there was to know about the car.

Easy to use.

Europcar staff at collection point is good and helpful, however the collection point was confusing as it was off airport.

The off airport pickup point was pretty confusing as the instruction wasnt very clear. The staff at the phone helpdesk was quite helpful but was refer to a wrong location and spend quite long moving around to get the correct location.

I did ring and ask if they offered discount to Rio Tinto staff and I was told no. I wasn't aware that Europcar was previously thrifty, and we previously got a Rio discount via Thrifty

Advice on what the insurance fees were up front.

qll good

Great car rental supplier they are easy to contact and very accommodating on our requests

Great supplier. very accommodating staff at the pick up counter

Always my Trusted partner when it comes to car rental

Service staff was very detailed and good.

Easy to book. Price protector did not find any cheaper price.

Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever

Great experience with free Upgrade and friendly efficient staff with car pickup and simple key drop off in box at counter ! Highly recommended ! Perfect companion car fir our 3 day tripping experience around Hobart and surrounds and some of the Tasmanian east coast !

Very easy booking process and great price.

Made a booking for a hyundai i30 or similar, got a suzuki baleno, which is similar in size but worse off on the fuel economy. On the road, the car struggles a little on the Tasmanian hills and upslopes, but smooth drive overall. Handling was okay, transmission sometimes shifts up a gear for no reason which results in over revving, which is a known issue with this car (it was discontinued) Came with an android-auto/apple-car compatible touchscreen interface, so you can save on getting the satnav. Boot space is generous enough for a big luggage and two smaller sized baggage. Europcar service staff was good, had a pleasant experience.

Qeeq offered the best prices for my dates. Worth to get the diamond membership if you are planning more then a few car rentals as the discounts offered offsets the upfront costs. Mobile app has exclusive discounts.

The counter staff were confused and did not know anything about the money I paid ($120 approx) to Qeeq. they Still have no closed out the rental agreement even though I returned the car five days ago.

Car was brand new!

Very nice platform and definitely recommended

Was given a free upgrade to an SUV instead and pleasantly surprised at the quality and cleanliness of the car.

Got back to me immediately and helped me solved the issue of discrepant particulars online