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Europcar, Townsville Airport Car Rental

Europcar 1000+ ratings, 9 reviews

Townsville, Queensland, Australia

9.5 / 10 Excellent

Best Price Car Rentals at Townsville Airport(TSV)

Last updated on: September 22, 2021

Europcar - Townsville Airport Information, Car Rental Instructions & Policies

Store Location

TERMINAL BUILDING

Telephone

+61 (0) 7 47601380

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Townsville Airport car rental location is in terminal

You can walk to the counter of Europcar - Townsville Airport car rental.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -14:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 10030-60

Bmw 3 Series

Land Rover Discovery Sport (inc Gps)

Ford Escape 2wd Suv

Toyota Corolla

Bmw X5

Bmw X1 Xdrive 25i

Bmw 2 Series Convertible (inc Gps)

Bmw Serie 5 Aut.

Chevrolet Camaro Convertible

Mercedes Benz C300

Mercedes Benz Cla 200 (inc. Gps)

L Volvo Xc60

Mercedes Gle350d 4matic

Pack up ^
AUD 10015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Bmw 3 Series, Land Rover Discovery Sport (inc Gps), Ford Escape 2wd Suv, Toyota Corolla, Bmw X5, Bmw X1 Xdrive 25i, Bmw 2 Series Convertible (inc Gps), Bmw Serie 5 Aut., Chevrolet Camaro Convertible, Mercedes Benz C300, Mercedes Benz Cla 200 (inc. Gps), L Volvo Xc60, Mercedes Gle350d 4matic

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX are not accepted.

Note that two debit cards may be asked for upon pickup if your rental car falls into these car types: Bmw 3 Series, Land Rover Discovery Sport (inc Gps), Ford Escape 2wd Suv, Toyota Corolla, Bmw X5, Bmw X1 Xdrive 25i, Bmw 2 Series Convertible (inc Gps), Bmw Serie 5 Aut., Chevrolet Camaro Convertible, Mercedes Benz C300, Mercedes Benz Cla 200 (inc. Gps), L Volvo Xc60, Mercedes Gle350d 4matic

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of AUD 27 - 37.2232 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
AUD 13.32/day
capped at AUD 93.25
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 20.72/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 11/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10.89/day
capped at AUD 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 10/week
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
AUD 15/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula
While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.
Depending on car models, bringing rental cars to below countries is allowed and free of charge:
Representative Car Models Islands

Kia Carnival

Chevrolet Camaro Convertible

Peugeot 5008

Griffiths Island

Kangaroo Island

While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.

Conditional:

Depending on car models, bringing rental cars to below countries is allowed but policies differ:
Representative Car Models Islands

L6 Volvo Xc90

L Volvo Xc60

Nissan Xtrail 2wd 5+2 Seats

Volvo Xc60

North Stradbroke Island

South Stradbroke Island

Bruny Island

Magnetic Island

Phillip Island

Kangaroo Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge, Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Townsville Airport

Hotels

1.1 mi from Coral Coast Tourist Park

1.7 mi from Dalrymple Hotel

2.1 mi from Secura Lifestyle The Lakes Townsville

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -19.2513 146.7594

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 9.5 / 10 Excellent

  • Vehicle condition: 9.5
  • Vehicle cleanliness: 9.7
  • Spaciousness: 9.5
  • Counter staff: 9.1
  • Pick-up location: 9.7
  • Drop-off location: 9.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Sam

    Townsville

    10 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    Like: Fantastic value. Amazing car. Excellent service. Smooth hassle free transaction ⭐️⭐️⭐️⭐️⭐️
    Dislike: Nothing
    Read More >
  • Kirsti

    Townsville

    9.8 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    Like: Easy car upgraded us when the vehicle we reserved was unavailable.
    Read More >
  • L.Hodgkin

    Townsville

    10 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    Like: Customer service was smashed out of the airport fabulous crew great vehicle easy access and Townsville rocks with customer service from the team at the airport
    Dislike: There is nothing sorry
    Read More >
  • C.Midori de Arruda

    Townsville

    10 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    I've actually got updated to a KIA CERATO at the pick up! Therefore the above review is for a KIA CERATO and rather than a Hinday Accent (witch I don't recommend)
    Read More >
  • A.Hepburn

    Townsville

    10 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    Better car than expected which was a nice surprise!
    Read More >
  • Dave

    Townsville

    9.3 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    I found the Townsville staff to be extremely friendly and efficient.
    Read More >
  • V.Miller

    Townsville

    8.3 /10 Very Good

    Reviewed: Saturday, September 25, 2021

    Europcar were good, although I was charged an international money transfer fee which I don't recall being in the contract. The vehicle was new, but a software glitch produced an airbag warning sign on the dashboard. The car itself was very basic and Mitsubishi really need to upgrade their "clunker" engines.
    Read More >
  • p.Ioapo

    Townsville

    8.7 /10 Very Good

    Reviewed: Saturday, September 25, 2021

    Waited well over 4 hours upon pick up. Customer Service was very bad from the get go , very rude . Had no customer service skills what so ever , refused to listen to us . It wasn't until my daughter rang head office and a new customer representative started their shift that things finally started progressing.
    Read More >
  • M.Abdo

    Townsville

    10 /10 Excellent

    Reviewed: Saturday, September 25, 2021

    Car was very new and perfectly clean. Counter at pick-up had a computer glitch which caused a bit of delay, but nothing major to fuss about. All in all a good experience.
    Read More >
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