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Great service of highest quality

Reviewed: Mon, May 9, 2022
About Europcar: 10.0 /10
Was given a free upgrade to an SUV instead and pleasantly surprised at the quality and cleanliness of the car.
About QEEQ: 10.0 /10
Got back to me immediately and helped me solved the issue of discrepant particulars online
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Economy | Toyota Yaris or similar


P.van Camp

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Full Size | Holden Commodore or similar
Reviewed: Fri, Mar 13, 2020
“Enjoyable enough”
About Europcar: 10.0 /10
Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.
About QEEQ: 10.0 /10
I didn't realize the connection between easy and europe, not that it mattered.

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Economy | Kia Rio or similar
Reviewed: Mon, Feb 3, 2020
“perfect size car for a city trip.”
About Europcar: 9.3 /10
There was a bit of confusion as there is also an Europcar office at the airport, so we were there first, they were really unfriendly and didn't want to give us anything until we had our European driving-license translated. However the office that we eventually had hired, was super customer focussed and once you figured out where they are, it is very easy. There is a gas-station nearby and the shuttle bus goes frequently. I would definitely hire with them again only when it is the off-airport location not the airport site!
About QEEQ: 10.0 /10


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Large SUV | Toyota Kluger or similar
Reviewed: Sun, Dec 22, 2019
“It was good!!”
About Europcar: 8.0 /10
Pick up was smooth... but only one staff there at the counter when drop off serving many customers... well, it was a Sunday morning, but still, there should be 2 more staffs working... The wait was too long and i had to attend an event so the staff told me to just leave the car key and go...
About QEEQ: 8.0 /10


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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, May 2, 2019
“Rental experience was good; I'd use the company again for my next trip.”
About Europcar: 9.7 /10
Ladies at the rental counter were very helpful and helpful. The off-site rental shuttle was a bit difficult to locate at first. The driver was very nice. At the counter the site was very busy with various rental agencies. And it was a busy site, and there was a minor confusion which car we were to receive. It all worked out though. There was missing Information concerning the toll roads in AU. I could not find anything within the contract nor on the website, so I needed to contact customer service to determine if the car contained a toll transponder, which it did. This was confirmed by the ladies at the rental counter, which was reassuring. Also, I turned the car in 2-days early, but it was unclear whether I would receive any funds back. The attendant at the return lot indicated that I would, but have not seen any action on my account.
About QEEQ: 8.0 /10


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Economy | Kia Rio or similar
Reviewed: Sun, Feb 3, 2019
“very good!”
About Europcar: 9.0 /10
i waited for so long for the delivery bus. And i missed 2 buses because i didn't know that reservation is needed!
About QEEQ: 10.0 /10

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