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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9631108116
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9631108116
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Poor communication, unfriendly and inconsiderate staff

Reviewed: Thu, Jun 9, 2022
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Per your reservation, two credit cards under main driver's name are required for pick up. Please kindly refer to the terms and conditions on our website and your Voucher. Thank you for your understanding.
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

V.Trask-Hall

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Mar 12, 2020
“First class service”
About Europcar: 10.0 /10
Excellent swift service
About QEEQ: 10.0 /10
Another great experience

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 26, 2020
“Short rental, all great”
About Europcar: 10.0 /10
All good as always!
About QEEQ: 10.0 /10
Great as always

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 15, 2019
“Service OK, be aware of fuel charge after return”
About Europcar: 8.0 /10
There's no warning about fuel charge after return. Be aware of that. Fuel meter indicated full when I returned the car. Still, I got charged for 8 litre(AUD30) the day after.
About QEEQ: 8.0 /10

B.Kumar Betala

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Premium SUV | Land Rover Discovery Sport or similar
Reviewed: Sat, Jun 9, 2018
“SUPERB EXPERIENCE”
About Europcar: 9.8 /10
Like: DRIVING ON INTERNATIONAL ROADS
Dislike: HARDLY SOMETHING

G.Anand

View more >
Full-Size Van | Toyota Commuter 12 Seats or similar
Reviewed: Thu, Apr 19, 2018
“Overall had a very pleasing experience .. vehicle absolutely met our requirement”
About Europcar: 9.4 /10
Like: Vehicle was in good condition ..

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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