The Dollar Counter in the airport was closed, but had a sign directing me to the vehicle collection area. The booth in the vehicle collection area was closed, but had a sign directing me to Hertz. The Hertz representative was busy, but did assist me in picking up the vehicle from Dollar.
About QEEQ:10.0/10
QEEQ.COM sent me notifications about the processes of picking up and returning the vehicle, which I appreciated.
“Qeeq service is always good and reliable. Dollar was not.”
About Dollar:9.0/10
Two problems. 1. The pickup desk is understaffed during the busy hours of Sunday afternoon. Among all rental companies, Dollar had by far the longest line. It took me about 20 minutes to pick up the car.
2. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money.
About QEEQ:10.0/10
I was wondering if Qeeq can resolve this matter. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money. I hope that Qeeq can take an action to reverse the charge and refund the money.
Counter staff and staff in garage could have been friendlier. Tried to sell us prepayment for fuel. Told us fuel outside was over $5 per gallon which we knew was laughable and they were cheaper
The car was brand new and clean. I did not expect to be getting such a car in excellent condition along with a great price for a 44-day rental. And it was half the price of what I would have had to pay from other Rental Businesses.
The staff was friendly and the collection/drop off process was smooth and efficient. I am extremely happy with my purchase.
About QEEQ:10.0/10
QEEQ's booking process was easy to follow and chatting with customer services helped me with all my questions on the lead up to the day I had to collect the car.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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