GREEN MOTION CAR RENTAL REVIEWS

Car was in very poor condition in and out, the worst thing was the smell inside the car that won't go away even after windows left open overnight.. Replacement car was offered after contacting Green motion which was good.

Green motion staff were very friendly and helpful

loved how easy it was to book

This was the worst car hire I have ever had. The booking stated that the pick up was in the terminal but this was not the case. We had to go on a shuttle bus which is not what I had booked. The car was in poor condition - lots of dents on the outside, and on the inside, the radio had been removed, the phone charger didn't work, the brakes squeaked loudly and the car shuddered when I drove it. Really awful and I will not use this company again

The service by MJ and Ephrain was brilliant. Happy people makes for happy customers.

An offer of the lowest price for the six months proceeding, when booking a car hire late.

Overall experience total disappointment. The worst location of all rental cars at LGW. Unfriendly staff, dishonest, pre-arranged claim of damage to the car. Falsified report. Looks like this false pre-arranged damage claim has been put in practice on regular basis. Unrealistic charge. A car rental company I will never use again and/or would never recommend to anyone.

Especially Mouna did a great job and was very nice and helpful.

Good service, ease of access. I’ll work with them again in the future

Very happy with the service

The car had coffee stains on the seats and looked like it was just dropped off without being cleaned.

No issues with green motion

The paperwork states go to Europacar I waited there 30 mins to been seen and was told they had nothing to do with it Eventually found driver and everything smooth after that

Car was adequate, condition of the car was not great. When booking I chose a company based in the terminal. Upon arriving at the desk I was told that green motion are no longer based at the airport and that I would be transported by minibus to their off site location. I really think this needs to be made clear at the time of booking. Despite this little miscommunication the driver was very helpful and it was only a short drive to collect the car. Having already payed for premium insurance made the collection process quick and easy .

Please update your information about the location of green motion as they informed me they have been off site for nearly a year.

Very recommended. If you are reading just straightaway make your booking. u will be treated by a local company yet with international standard of customer service experience. They are very friendly and attentive. The car is in excellent condition with complete documentation. Some police wanted to look at this. I really love the car and have had an amazing experince driving in Morocco.

Amazing experience. Will keep using this aps on my next booking and keep telling others to book via this Aps.

amazing

They will try and charge you for anything. As mentioned before, they don’t take Amex for the deposit. Make sure to take a visa credit card

Counter staff very helpful although I did have to wait to be seen. Mobile unit in car park not very professional as hotel is closed at present.

Price drop protector did save money but have to wait for refund...

Car was great and the guy was very nice. Unfortunately, as I do not own a credit card, I incurred an additional 30quid per day charge in order to facilitate holding the deposit on my debit card. There are 'good' reasons for this I understand, and I appreciate that it is not really the fault of GM themselves, but why people who choose not use credit should be punished seems backwards and controversial! Needless to say the unexpected additional expense is pretty annoying. I have not had this issue with the bigger companies and so, sadly, guess it means I will stick to those in future, when I'd much rather support a smaller business. Shame, the car and service were otherwise exemplary.

All good and did not collect the flagged out-of-hours charge. The depot previously traded under the Thrifty brand which I had used in the past on a couple of occasions. Waited maybe 20 minutes for shuttle transfers to and from the rental depot.

Very impressed. Cannot think of anything that could have improved the experience

Mauvaise indications sur la réservation QEEQ pour trouver le bureau Greenmotion (il faut prendre un train en direction de la gare, pas un bus comme indiqué dans la réservation). Nous avions payé pour une réservation “full to full” pour le plein de carburant. GM nous a informe que cela n existait pas chez eux et ont imposé un “same to same”. Voiture réservée type Opel Crossland X ou equiv (volume de coffre 410l). Voiture fournie par GM était une Kia Stonic (volume de coffre 352l) qui était donc beaucoup plus petite que ce qui était prévu. Extérieur du véhicule sale au moment de la location (l intérieur était OK).

RAS

Beautiful clean car good price

Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.