BUDGET CAR RENTAL REVIEWS IN SPAIN

1hr 20 mins in queue, then another 15 mins doing the paperwork. Far too long.

Car was not as advertised or even remotely similar, of the model I chose not one was in car park for days meaning they simply were not truthful about range, car was damaged & in poor condition I was charged more than agreed price by 110 euros for no reason Picking up car was long & painful and returning car was nightmare with again long waits & total chaos, I returned car full of fuel but was charged again regardless - altogether disappointing experience

Easy efficient service with pleasant follow up & communications, good service and simple to follow instructions - overall a 5* service

budget / avis believed car was not full to fill fuel policy. Had to persist and show the print out. A little frustrating. Also car needed a service and had a fault gearstick.

The rental company charge me at the desk extra fee for a full fuel tank. I don't know why because I booked fuel option full and pay in advance. So I pay for this option twice.

The picture on the website did not reflect the car. I was expecting an Audi A3 saloon but instead Audi A3 compact. I would have preferred to have used the car I was expecting.

Arrived at counter at 11.20pm and kept waiting until 12.30am as there weren't enough staff available for the number of collections (Avis & Budget). There was no option to check in using a kiosk machine. After complaining about the long wait I did receive an upgrade in car class.

Wait to be seen by staff was close to 1 hour and then found subsequent to getting home that there were additional charges that i paid that should not have been there. Would not use again.

Car condition sheet was incorrect - unfortunately I didn't notice this at the time of pickup. Still hoping they don't try and pin the damage on me...

Hard to find as not clear that Budget and Avis were the same thing. Could have been made clear by EasyRentCars.

Absolute rogues. Paid for full insurance cover and then they add £200 worth of cover onto the bill. Avoid!

Good process. Satisfied with vehicle. However still waiting for funds to be returned back to bank account 10 days after drop off despite staff stating that everything was fine.

The car was lovely - felt like new and very comfortable. It was equipped to a very high standard which was a nice surprise.

Booking was easy and smooth, received great price as well. Recommended.

Car was great, they gave us a bigger car, small SUV. Paid more in tolls in Portugal as they count small SUV's as class 2, which means 3 times class 1, regular sedan! Also there was an additional airport charge.

Worked well for us, overall... will use again!

I had booked the Volkswagen Touran, but seeing that there were 6 of us ( 4 ladies, which meant there would more shopping along the way, hehe) plus the amount of luggage we had, the lady at the counter was very helpful and gave us the more spacious Mercedes Vito. We had a very comfortable ride throughout our journey in Spain & Portugal, thanks to that lady at Budget.

I didnt received the contract(the told me the will sent it by mail but the forgot) When i received the car the lady at the counter spoke Spanish with me..I don't speak any. When i brought the car back the service was just perfect.

We requested an Audi A3 and get a BMW1, so feel we like st out a bit here.

I have doubts with the detail of the payment when returning the car since they charge me not informed insurance at the time of leasing the car...

Good aplication

I paid for a big car because I have 3 tall children and they said we will upgrade your car then they gived us a car with any space in the back ...they are liar and thief...I want to be patially remburse...

Complete rip off - had paid a good/fair price through easyrentcars but then was stung by insurance at Budget. £3k premium to pay for ANY damage to the car with fire/theft cover or large daily amount to pay in order to waive any possible fees. No other options.

Waited over an hour at the pick up counter to get my rental that I prepaid online. And then waited another 20 minutes at the pick up location for the vehicle.

Budget accepted the booking and had my flight arrival time but when I arrived at the office it was closed leaving me stranded and having to book another car through Sixt who were extremely helpful and claimed it often happened with Budget. Other customers were also stranded in the same circumstances.