CAR RENTAL REVIEWS ON BUDGET IN MADRID

El dependiente trató de venderme servicios que no necesitaba según mi opinión engañosamente

Pre check in so not having to spend 15.20 mins at airport reconfirming all my info which you already had on the booking. Poor information on return process... Office closed so had to go to terminal and then told to return to car park and put keys in drop box. No clear instructions and time wasted on my side

El coche muy bueno Mejor de lo que esperaba

Es fácil de buscar

fue exacto al contratado en la pagina, solo tuve que dejar 75 euros por deposito de combustible

excelente para rentar vehículos. sería bueno que especifiquen que empresa requiere tarjeta de debito o cuales solo descrédito, en países distintos (colombia por ejemplo)

Car good, staff at Madrid airport budget offices are so rude if you are a black customer, in general, they were racist,

The picture on the website did not reflect the car. I was expecting an Audi A3 saloon but instead Audi A3 compact. I would have preferred to have used the car I was expecting.

Aunque el tipo de vehículo es referencial, si es una SUV, no deben cambiarla por un automóvil.

Good process. Satisfied with vehicle. However still waiting for funds to be returned back to bank account 10 days after drop off despite staff stating that everything was fine.

As per the booking I was expecting and Audi A3 but they offered me VW Golf, little disappointed, but overall decent experience.

Good rates and very user friendly interface.

I was a difficult costumer with loads of demands and questions and everyone was great, polite and friendly

Easy, all the filters and I to I needed. Costumer service with the chat was awesome without having to wait for an assistant... It was great: quick, smooth and friendly. 6 stars service

Car was great, they gave us a bigger car, small SUV. Paid more in tolls in Portugal as they count small SUV's as class 2, which means 3 times class 1, regular sedan! Also there was an additional airport charge.

Worked well for us, overall... will use again!

Like: everything professional
Dislike: none

I had booked the Volkswagen Touran, but seeing that there were 6 of us ( 4 ladies, which meant there would more shopping along the way, hehe) plus the amount of luggage we had, the lady at the counter was very helpful and gave us the more spacious Mercedes Vito. We had a very comfortable ride throughout our journey in Spain & Portugal, thanks to that lady at Budget.

was downgraded from Audi A3 to a Peugeot 2008 i complained that i had paid extra for the Audi they claimed that it was comparable not to me.

Very helpful staff at Budget in Madrid terminal 4.

Works well.