“No pre-check in available so waiting 15 mins in terminal to arrange collection. On return poor signs”
About Budget:8.3/10
Pre check in so not having to spend 15.20 mins at airport reconfirming all my info which you already had on the booking. Poor information on return process... Office closed so had to go to terminal and then told to return to car park and put keys in drop box. No clear instructions and time wasted on my side
fue exacto al contratado en la pagina, solo tuve que dejar 75 euros por deposito de combustible
About QEEQ:10.0/10
excelente para rentar vehículos. sería bueno que especifiquen que empresa requiere tarjeta de debito o cuales solo descrédito, en países distintos (colombia por ejemplo)
The picture on the website did not reflect the car. I was expecting an Audi A3 saloon but instead Audi A3 compact. I would have preferred to have used the car I was expecting.
“I was a difficult costumer with loads of demands and questions and everyone was great, polite and fr”
About Budget:9.7/10
I was a difficult costumer with loads of demands and questions and everyone was great, polite and friendly
About QEEQ:10.0/10
Easy, all the filters and I to I needed. Costumer service with the chat was awesome without having to wait for an assistant... It was great: quick, smooth and friendly. 6 stars service
“Easy car rental process...as the company name says!”
About Budget:9.0/10
Car was great, they gave us a bigger car, small SUV. Paid more in tolls in Portugal as they count small SUV's as class 2, which means 3 times class 1, regular sedan! Also there was an additional airport charge.
I had booked the Volkswagen Touran, but seeing that there were 6 of us ( 4 ladies, which meant there would more shopping along the way, hehe) plus the amount of luggage we had, the lady at the counter was very helpful and gave us the more spacious Mercedes Vito. We had a very comfortable ride throughout our journey in Spain & Portugal, thanks to that lady at Budget.
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