AVIS CAR RENTAL REVIEWS IN AUSTRALIA

The Avis staff were great to deal with and the car was an absolute dream to drive. The price I got was almost unbelievable. The return process was clear for the public holiday. An overall great experience.

The website and app are very easy to use. The prices are very clear (and great!) I will be using Easyrentcars.com again in the future.

I was billed extra USD214.29 though I only asked to add GPS rental to the car that I thought I have fully paid for to Easyrentcars. . No explanation or information was given to me for the amount billed to my credit card. I'm still waiting for an explanation from Avis.

The car given was different as we book. But lucky the condition of the car was good and new.

the receptionist told me that should buy insurance with them which is around $50 per day, and told me it may spend 1 year to claim online with ERC, she scared me a lot. Also, she charged me $908 on my card but did not explain what are they including...it just said preauthorization, I am waiting for the refund of preauthorized now. The car was not very clean, and there was an Ineffable smell.

Easy and smooth, but no Australian Service Phone now.

I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned. After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.

Avis Customer Service offered a Comprehensive excess insurance for AUD 403. We thought it was useful to have this excess and took it. So the total cost for 7 days was AUD 677.

Was very helpful 5 star

Will rent again, for my europe tour Good

Avis staff were awesome - both at pickup and dropoff. Only difficulty we had was that we were told to drop the vehicle off at the domestic airport in Brisbane (we were flying international) and when we got there, we were told it had to go to international (which is quite a distance from domestic).

Fantastic price!

Excellent car. Only around 10000km I30. Smelled inside like brand new!

Car condition is excellent. Easy collection and return.

Fast and easy booking

The vehicle was just perfect.

カーナビが付いてなかったのでグレードアップした車両を用意してくれて助かりました。

Everything’s good and up to expectations, except for a little issue with the steering alignment a bit off

Very good service

Excellent

車を洗車していない。受付で鍵を渡されるのみで、記載されたナンバーの車を自分で探すのが大変だった。

他と比べて一番安かった。

There were a queue hence we had to wait for at least 30 mins to pick up the car. But service is good, location of car rental is just right next to the arrival hall. Easy to locate, car is clean and what I needed. Drop off is easy too.

Counter service was quick and very helpful.

Best price available to choose from

Nil

Nil

The counter staff is very helpful and we are satisfied with Avis.

A bit slow on pickup process at Perth airport.