AVIS CAR RENTAL REVIEWS IN AUSTRALIA

The services is excellent.

The app is easy to use.

Thanks and Kudos to Avis Staff who provided me a free upgrade from Hyundai i30 to Toyota Camry. our luggages fits well and very comfortable for our family to travel and move around.

Very clean and well maintained vehicle. Good customer service and easy to find pickup/drop off location.

Very simple booking system and great range.

Easy pickup, great car.

カウンターの担当者はとても良い方で、気持ち良く、かつ安心して手続きができました。 手際が良く、手続き自体は早かったですが、自分の番が来るまでにとても時間がかかりました。 用意してもらった車も、予約通りではなく、同クラスのものでしたが、とても良いものを用意してもらいました。

予約は簡単で、連絡も細やかな心遣いがあって、現地でも安心のできるものでした。

Counter staff wasn't that friendly and seemed not so happy that we purchased the add-on comprehensive insurance via EasyRentCars platform instead of directly through Avis. Car didn't meet our expectations as we booked an Intermediate Corrolla but were given a Compact Hatchback Corrolla instead. Only noticed this once we reached the pickup bay area and were too lazy to walk back, dragging luggage & our small children, to Avis counter inside the Terminal to get the car changed.

The booking platform is great and the Price Drop monitoring features is amazing.

Upgrade for minimal fee. Smooth car return.

Auto rebook setting saves a lot. Easy booking process.

Very good service, car seat and booster installed perfectly by AVIS.

Was given a new Hyundai I30 instead of toyota corolla altis but car condition is good and fuel efficient. Would be better if Avis can explain more on the new car features rather than to ask the client to pick up the car on his own at the carpark.

Good

Avis was great

Car condition exceeded expectations. Clean and fuel efficient.

AVIS upgraded our rental to a Hyundai Tucson, which was much appreciate as there were more boot space.

It was easy to use. Price drop was helpful as I manged to save another 5% off my booking.

I booked a medium SUV. I expect a reasonable bootspace for my luggages and strollers. However, AVIS arranged a Peugeot 3008 for me, which i believe it should be a compact SUV. I feedback this to the frontdesk at Collin Street, named Kylie. She is very understanding and willing to help. At the end, she managed to arrange a car with sufficient bootspace for me. Appreciate her helps. I suggest AVIS to review the categorization of their cars. 3008 should not be considered as medium SUV, which described as Ourlander or similar. 3008 in no way can be compared or similar as outlander. 5008 should be the one considered as medium SUV.

This platform is very convenience to get the booking done.

Instead of the Toyota Carolla I originally booked, I was given a Hyundai i30, which only had 1 small but significant negative point i.e. trunk space. Having been travelling with substantially big sized baggage, the limited trunk space was not accommodating. However all else was great with the car and I have no complaints.

Price drop did save my a 5% further reduction in my booking rate

The car came as expected. It's my second time driving this vehicle model. The pick up process was smooth and the return was very convenient at Melbourne Airport.

The website was easy to use and navigate.

Super easy, very friendly and quick.

Smooth as always.

Tks Carol from avis to recommend upgrade to kulger which made smoother ride to MR. Also yes lemon sorbet from Miller farm cafe is good! Tks for this tip!

Lower prices with better coverage... tks

Car was exactly as expected

Everything was excellent except for the rude counter staff (one lady) inside the terminal on arrival.

Excellent, smooth process.

No major concerns, just that AVIS has a lot of add on package to offer

No issue with booking and like the price drop protector but it would be even better if the price drop protector can rebook multiple times instead of only once.