Had booked a medium size SUV but was first being given a small SUV. When I pointed this out the people at check in were able to quickly change it but was lucky a medium SUV was available.
The Avis Nerang team are sensational folks extremely caring and compassionate. I stupidly declined excess reduction insurance and this cost me a lot of money now.
The pick up counter is easily located once we cleared the custom clearance. However there was only one service staff handling the bookings at that time and it took quite long for us to collect the keys. Vehicle collection point was a few minutes walk from the terminal.
About QEEQ:10.0/10
Perfect choice to book your car. The auto price reduction feature helps me to save on the rental price. Will book thru easyrentcars.com again. Highly recokm
You should tell me about change location to collect the car because I went to international airport but there closed and I have called the number and going to domestic airport.
“Fast and easy check out of car. No major issues with the car functions. Will rebook in future.”
About AVIS:9.7/10
Counter staff friendly and explained everything in detail. Fast check out.
About QEEQ:10.0/10
Would be helpful if company does not show that there’s rav4 when we were
Told by Avis they do not have rav4 in their fleet of cars. The car tyres were not checked for pressure before handover and we need to stop by gas station to pump up the tyre pressure.
They did not give me a break down of the charges incurred on my trip. Their was a charge for roadside assistance. I need that info to file a claim.
Also very hard to get a hold of customer service
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Helen
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