KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN PORTUGAL

I found the staff at the counter treated me differently as I had used a 3rd party provider and not booked direct and criticised the paperwork I had. They then tried to sell me excessive insurance that I didn't want. When I said no they then told me my car would be inadequate for the terrain and tried to bully me into an upgrade. All the time they were pushing to spend more money at the desk, I guess they get commission.

Always check tire pressure after pickup, you can pump them at any gasoline station. Repsol is my recomendation. Make sure you pay for extended insurance coverage in places like Madeira :)

Owned by Europcar (collected from the Europcar desk), so a fast and professional service (not pushy for optional extras) - couldn't have been happier & the little Fiat 500 was fun to drive. Being located in the airport at Faro made if a much faster experience than other off-site companies.

The car was brand new but the engine was noisy and seemed to have trouble shifting gears even though it was an automatic and I was always driving exactly the speed limit. I was pressured into buying $600 in insurance for the one-week rental because they said that if there was even a small nick in the paint from a rock I would owe tens of thousands of Euros. The woman at the sales desk wrote down some huge numbers of fines that I would be charged. I returned the car with 600 km of mileage and in perfect condition -- but I had been pressured to buy a ridiculous amount of insurance. I will not rent from them again.

Great customer service. I'd rent from them again.

I rented a Mercedes A class. They gave me a KIA which according to Keddy/Europcar is similar. Probably first country in the world where a KIA is similar to a Mercedes. I paid for a Mercedes and didn't get it. They also said that your insurance would give me problems if I would have an accident so I needed to buy their insurance. Had to wait almost 2 hours before I was helped. Very bad!!

Great service

Enjoying using the platform

Excellent customer service.

The car met my expectations. Very smooth and fast pick-up and drop-off. Kind and helpful staff.

All fine. Price drop protector didn’t do magic this time.

Long wait to get the car and first representative with whom I spoke (on Sunday 29 @20:30) failed to be helpful with an issue I had related to the deposit.

It was hard to clarify with customer care representatives if another main driver would be insured by a reservation from my account.

Awful experience avoid at all costs! Gave us a car which had a punctured tyre and charged us £400 for damages!!

Great counter staff, very helpful, friendly and good communication.

Need to update pick up point, no longer in town now by the mariner.

LUIS PONTE was very UNPROFESSIONAL, rude and arrogant.when I dropped off the vehicle the inspection with done with a fine tooth “ per say”. It was a very very thorough inspection. MELVIN even went on his knees in front of every tire to inspect for damage HOWEVER when I picked up the vehicle he wasn’t very keen on documenting all the existing damage on the vehicle. That made me very uncomfortable as if they are looks for tho fa to charge you when you drop off the vehicle.

I got charged 95 euros to drive in Portugal. First they charge me. I would like some of explanation. I told them everything was payed for,they to discuss it with the rental company.

Like to know why I got charged 95 to drive in Portugal. Told them everything was payed for. They told me to discuss it with the rental company.

More then 50.000 miles on rhe clock Very noisy car Luggage compartment folded A lot of dents everywhete Fuel for 200 miles too much

It wasn’t obvious that Keddy and Europcar were the same company, but fortunately I knew this from reading the reviews. However, I still found the instructions lacking. Was very happy with the vehicle for the price.

Best place to rent a car.

We wait 90 minutes to pick-up the car, there was a mistake on the counter. The key/documents of the car was there all the time and they did not know that. We wait 60 minutes and after that we start chased them and they found. There was a lack of professionalism and the service was terribly and unfriendly, the staff was unable to give us the correct info.

I was provided with a Corsa diesel which was absolutely great, especially for the price!