KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN MALAYSIA

The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.

Not only the price is competitive but also reminder they sent to you before picking up and dropping off your car.

Nil

Nil

quick and no-fuss pick-up and drop off for the car. the staff was very straightforward and showed all visible scratches and dents on the vehicle body, demonstrated all functions are working properly, like the signal lights.

price protector was good and saved me $4 extra dollars. easy to use and nice overview on the pricings and vendors available

It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.

I was charged late evening hours even though it was just 8:15pm while regular hours were until 8pm. I feel 8pm is considered too early as most places I rented car has regular hours until 10 or 11am. In this consideration, suggest you consider refund of the same.

Make it at least two staff available at service counter for more convenient.normally waiting time at counter make me NOT HAPPY .

If can need to make sure every counter have available staff to servicing

Although they don’t have a counter at airport , no hassle on pick up and drop off Great service

The car given to me was an upgrade from a Proton Persona to a Nissan Almere. Power and handling was lacking but it was good enough for a point to point car.

Booking process was seamless and easy. It was smooth and the prices were reasonable as compared to booking directly on the suppliers website.

all very smooth

Pick up was smooth but the car condition is really bad. Interior was dirty although I don't really mind of exterior. Worst thing is the wind screen have a small crack which was dangerous while we drive up to Ipoh with heavy downpour.

New car condition. Efficient drop off process. Price slightly on the high side.

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New car condition

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Average

I was expecting a counter at the airport for ease of picking and drop off car by parking at the public parking.

Counter staff was really helpful to all my questions and they were very friendly people.

The car was quite new & clean, I'm very satisfied with the condition of the car. Customer service was polite, very helpful. However, the whole experienced almost got overshadowed by the drop off process. The staff was late for 45 minutes, which in turn makes me almost late for my flight. I have had better car rental experience in the past, where staff responsible for pick up/drop off will often contact/whatsapp me as soon as my flight landed.

The platform is easy to use. Convenient to purchase additional rental insurance.

Although the car looks small but the leg room is good. It is also a very new car with only 1500km clocked when it was handed to us.

Easy to book with app voucher. Should consider more discounts for returned customers.

Overall service was very good. They do not have a counter in KK airport yet, kinda tough for the staffs. Hope they could get one in the near future.

Very good service however I can’t get the selected car model. Anyway I experienced the wonderful journey.

Easy to use and can gets valuable discounts

We got a Nissan 5-seats X-trial instead of the Honda CRV 7seats we ordered. The car seats are full of stains, especially the back row, don't even feel comfortable placing our personal belongings on it. Fortunately, no one needs to seat in the back row. The customer service was better than expected after reading many negative comments about them online. No proper instructions on drop-off point, the staff said to search KLIA airport blok D in google maps but it cannot be located!