CENTAURO CAR RENTAL REVIEWS IN ITALY

I was given a great car.

Guys at the office were brilliant. But the condition of the car was not the best. The engine had some weird noises and the left rear wheel as well

Amazing website and customer service.

Car could be cleaned properly.

Did not exceed expectations. Centauro was difficult to find...it is outside the terminal, and not only outside but not really labelled. I had to ask information and only saw 1 sign of Centauro and the rental office is not where most of the big major car rental offices are and is in a remote location. I would not mind this if it was THE ONLY problem I had but there were others.... The car key I thought did not work because the trunk would not lock when the key was close. Wish they explained this to me. Third, I bought insurance online when I paid for the rental, but the lady at the desk told me that she recommended a "piece of mind" insurance where there was no minimum deductible and greater coverage, but just wish it was available online to book. Last, this place does not have a drop box return, so I had to leave the key in the car, which I really do not feel safe with, looking back. Just wish this place had a key box return.

Ne respect pas le service commandé a EasyRentCars... personne dans l’aéroport, j’ai eu besoin d’un taxi, 17€ en plus

Great car and staff but Centauro office in Catania airport is hidden down a narrow laneway.No sign in terminal to help find it.Please fox the signage and the terribly narrow entrance to the pick up point.

We had larger car than I had chosen free of charge. Great servis

they are very expensive and they do not tell you all at first, the fees you have to pay extra

On vous récupère à l'aéroport, on vous ramène à l'aéroport. Le véhicule n'a que 650 kms et est super équipé (GPS,climatisation, assistance en côte, régulateur de vitesse). Au retour le lavage du véhicule est réalisé par Centuro. Le personnel est agréable, et vous explique clairement les conditions du contrat. Tout cela pour 72 euros pour 8 jours avec une assurance tous risques sans franchise. (36 euros avec l'assurance de base). BRAVO et à bientôt

La réservation par Easyrentcars s'est déroulé sans problème. Le site est facile d'utilisation. De plus l'option d'assurance tous risques est super intéressante.

Car far exceeded expectations. Counter staff very good ,friendly and knowledgeable. Shuttle service to/from airport also very good. Excellent value for money.

Very easy rental/booking process.

The pick up place is in a parking area within walking distance from the terminal. A bit tricky to find. The car was great even though the main dashboard only spoke Russian and was not able to change that. Since I had hired insurance on easycarent beforehand I did not go with the company insurance that they try to scare you into purchasing. However, I do recommend some kind of insurance since streets are narrow and fender benders can happen

They didn’t give us the rental car that we booked and said they don't even have those cars. They gave us a bigger car which is inefficient and too big for Sicily. The streets in Sicily are just not made for cars bigger than a Fiat 500 and you can see that that is the majority of the kind of cars you see on the roads. They made errors on our closing contract, charger me an extra 50 Euros by mistake and then told me they would refund me and then said there was an error with the system so they couldn't immediately refund me. I am very unhappy with their service, they feel like a scam. I never want to rent a car with Centauro again.

We actually got an upgrade which was awesome! Paid for a little car and ended up getting a Peugeot 3008 which was really nice and automatic.

Price drop protector was amazing, saved us some money. Great idea!

Very helpful and efficient.

Great all round although the signage at the airport leaves a lot to be desired as to where the shuttle bus was

Only small issue was we expected a compact wagon but received a fiat hatchback. We were concerned with space. The lady that served us at centuro, Allessandra was beyond helpful. Better insurance was offered at centuro, there was no need for extra cover online.

Had to wait 45 minutes at the airport for pickup

Car was clean and as indicated on the site. Service was polite. Overall great experience.