CENTAURO CAR RENTAL REVIEWS IN ITALY

We waited at the airport for nearly 2 hours for a shuttle van. Unacceptable!

All-round fantastic!

Smooth & Easy!

We had a great experience with Centauro. Dominico helped us at collection and drop off. He provided us with so much information and even gave us recommendations on restaurants where we were staying. Dominico was a pleasure to deal with and nothing was too much trouble. Would definitely recommend.

Good customer service and nice car. Pick up was a long way from the airport. Hard to find shuttle bus at airport.

Centrino were terrible from start to finish. No idea where to get shuttle bus. No signs. Once we finally found the area waited for 30 minutes to be picked up. At office we waited over an hour to get car. Staff were very very slow. Never again will we I hire a car with them

Very helpful and nice staff on the desk. Car very new and excellent clean. Everything perfect.

Car in great condition, only 3000 km. Really good staff. Shuttle bus pick up point not very clear when the bus wasn’t there, a sign would help. I would rent from them again.

Easy and inexpensive

No help when we had a electrical fault with the car!!

My booking said the car's fuel would be full to full. They gave me a car with 60% petrol - therefore breaking the booking contract. I tried to return the car at 60% as required, however this was impossible to tell when filling and I filled it to 100%. They wouldn't reimburse me - they therefore got 40% worth of FREE fuel. This is a scam!!! They also made me pay insurance on the car even though I had booked and paid insurance through Easy Rent Cars. Lastly, they gave me a Ford, which was fine however I had requested a VW which would have been slightly bigger which I needed.

All round very easy and smooth.

Cheap direct & easy!

Everything fine, but the office is outside the airport. It means, one have to call the office to pick you up. I tried 2 times, but than the guy was at airport after 5 minutes. And a long waiting at the counter, to many customers and too small the staff.

Give me a better car than reserved. Staff is kind and very professional. Recommend that

We booked a Fiat 500 and received a Ford Fiesta which had a really high consumption of gasoline. To pick up the car, we had to wait outside of the Airport, which we found after like 15 minutes. But after that we had to wait 50 minutes until the transfer shuttle arrived. The driver was so kind to let us put the luggage inside the bus;) No help needed, thank you! With that in mind we ordered a mytaxi after our trip at the drop off location. Because we just saw the shuttle leave and did not wanted to wait anymore. We recommend using uber or mytaxi instead of the untrustworthy shuttle from Centauro. It cost us around 15 EUR. Additionaly we got the car 3/4 fully loaded with gas. I insited to get it full to full as we booked it through the app but the lady at the desk did not want to move a finger. So we had to bring it back 3/4 full.

Great Value, easy and pleasant to deal with!

Price drop detector worked a charm, best price every time!

Centauro was great. They picked us up from the airport as soon as we landed in Pisa and they served us very quickly. The branch manager was very kind and he helped us to fix an issue with our booking - due to the poor service of easyrentcars.com. I will definitely rent with them again

Staff were very helpful and friendly. The car was damaged but all damaged were noted on the booking sheet. Clean inside

We should've been updated on the pick up area being moved!

voiture panda neuve (11km), personnel au retour compétent mais parlant anglais et non français

bon système de baisse de prix après avoir réservé. il annonce le plein full/full mais arrivé chez centauro obligation de payer un petit supplément (qui m'a été remboursé )pour remettre le véhicule avec la même quantité d'essence ( voiture fournie avec un 1/2 plein)

The prices unfair displayed. I had to pay extra money on the spot. The extra money fee was hidden in the reservation paper somewhere at the bottom of the page with very small letters.

Centauro provides a great level of service. I was really surprised.

Absolutely the best application. Strongly recommeds to all who are looking for high-level solution.

the car was fine. understanding and finding the pickup location more difficult. but it all worked out after a phone call.

overall , a very good experience. i have booked again in 2 weeks at a different location.