Counter staff was friendly. Took a bit of time to locate the car but it was in good working condition. We rented a Kia Carnival so there was enough space for 8 medium sized luggages at the boot.
About QEEQ:8.0/10
Easy to use and reliable information provided. Was told that insurance sold via Easyrentcars.com is to be reimbursed after submission of claim. This should be clearly disclosed.
My 3 stars for value were because it turns out I could have rented an equivalent car for $25/day at a different car hire firm but was charged $41/day at Budget. Obviously that affects my rating for “Overall Value”. Otherwise it was an excellent car hire.
Counter wasn't open at Perth Airport. Was diverted to another rental company to facilitate. Queue was long and they weren't sure about some of my questions.
I was given a Mitsubishi ASX which is under the Compact SUV category. It was an excellent vehicle and the boot space is the best I have experienced for a Compact SUV
Although there was a dedicated booth for Budget, the notice on the counter referred me to Avis booth. The joint brand booth between Avis and Budget had to serve 4 groups of customers before my turn. The turnaround could be faster to save 2 young kids from screaming during the wait.
About QEEQ:10.0/10
Rebooking function was activated once, which was greatly appreciated. However, the question raised during the initial booking (which since been addressed) was attended to again post successful rebook.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Erik Rosli
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