From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2582157088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2582157088
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CAR RENTAL REVIEWS ON BUDGET AT MELBOURNE AIRPORT, MEL

Average rating on Budget at Melbourne Airport: 8.8 /10

T.PICKCHUANG

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Full-Size Van | Hyundai Imax or similar
Reviewed: Wed, Sep 5, 2018
“Good experience”
About Budget: 10.0 /10
Like: Safety Car.
Dislike: No

H.Bowden

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Wed, May 15, 2019
About Budget: 10.0 /10
counter staff very helpful, friendly and professional!
About QEEQ: 10.0 /10

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Compact | Hyundai Accent or similar
Reviewed: Wed, Jan 8, 2020
About Budget: 8.3 /10
We got a good quality car for a very fair price. It was easy to pick up in one city and drop off on another. Budget has the best price on a car of all the other companies we look at. I was very satisfied with our experience.
About QEEQ: 9.0 /10
Great way and experience renting a car.

J.Lee

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Tue, Sep 11, 2018
“Great service but wrong billing!”
About Budget: 9.2 /10
Like: Efficient staff, car in great condition and the holiday was made very pleasant with a car driving in Melbourne and surrounding areas.
Dislike: Wrong billing? I made a reservation for a Toyota Rav 4 for the period between 26 to 29 Aug 18. The reference number was 63103417 and confirmation number was 38357487SGD. The quote was AUD 303.72. I made a payment of AUD 60 as a deposit, and the amount due at pick up at the airport was AUD 243.72. At the airport, I was asked if I wanted an upgrade to a Toyota Kleuger which came with a GPS at approximately AUD 60. I agreed, and the final bill came up to be AUD 359.39 and I was charged this amount on my credit card. Shouldn't I be paying AUD 299.39, having considered that I already paid AUD 60 as a deposit? The bill number issued by Budget upon return of car was 317692550 and the reservation number was 38357487-SG-OH.

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 29, 2019
“Easy to book online”
About Budget: 8.3 /10
Staffs are super nice, friendly and helpful. I was a bit late with my internetional flight when I drop off my car. Staffs at drop off point worried i might miss my flight and offer me to give me a ride and drop me off at departure terminal to safe my time. Thank you much for their help and I didnt miss my flight!!
About QEEQ: 10.0 /10

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Standard | Holden Cruze or similar
Reviewed: Tue, Jan 15, 2019
About Budget: 8.0 /10
Waited a very long time to get the car, having had a very quick process to sign up and get the keys
About QEEQ: 10.0 /10

K.Sagar

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Standard | Toyota Camry or similar
Reviewed: Thu, May 3, 2018
“Amazing experience and it was my first time”
About Budget: 9.8 /10
Like: The ease of use and convenience is amazing.
Dislike: The vehicle perhaps needed maintenance service, as it prompted quite often during the 5 day booking I made

T.Hackett

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Feb 13, 2020
“Hassle free.”
About Budget: 10.0 /10
The Budget office is well signposted and easy to find as long as you follow instructions sent with your booking confirmation. There are no desks at terminal.
About QEEQ: 10.0 /10
Used the app a couple of times now and it’s super easy to use. My go to place to book a car.

V.Chee

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Full Size | Toyota Camry or similar
Reviewed: Sun, Jun 30, 2019
“I wil use easyrentcars again. Thank you.”
About Budget: 9.3 /10
Low grade model. Lack of smart entry. Car was scratched up at the left hand side of the front lower bumper. But perfect customer service.
About QEEQ: 10.0 /10
Easy to navigate. No problems so far. Thank you.
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M.Gunarso

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Medium SUV | Toyota Highlander or similar
Reviewed: Sun, Jun 25, 2023
“Went smoothly”
About Budget: 9.0 /10
Went smoothly but there was a bit of a queue. Not unexpected for an airport location but perhaps could have done with more staff on duty.
About QEEQ: 10.0 /10

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Economy | Suzuki Swift or similar
Reviewed: Sat, Nov 2, 2019
About Budget: 8.3 /10
They will hard sale for their own insurance.
About QEEQ: 8.0 /10
Very good responding.
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H.Leong

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Full Size | Toyota Camry or similar
Reviewed: Sat, Nov 16, 2019
“Great experience at a reasonable price”
About Budget: 9.7 /10
Fast and efficient service
About QEEQ: 10.0 /10

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Compact | Hyundai Accent or similar
Reviewed: Sat, Jan 11, 2020
“It was OK.”
About Budget: 8.0 /10
Car was on par with what we expected. Not sure why the service counter staff initially assigned a smaller car, but then mentioned that we were given a "free upgrade" to a bigger car (which was actually the exact same car that I had chosen upon booking).
About QEEQ: 8.0 /10
Easy booking. Happy with the savings.

AHH

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Intermediate | Toyota Camry or similar
Reviewed: Sat, Dec 21, 2019
“User friendly booking system, flexible on cancellation which others booking doesn’t offer.”
About Budget: 9.7 /10
Customer service during pickup taking too long to settle all the documentation.
About QEEQ: 10.0 /10
The car rental price was not the lowest and despite of the alert being set. In the end still charge me for the original booking prices. Which the system doesn’t refund me the difference in price as claims in the booking website.

Bryan

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Full Size Van | KIA Carnival or similar
Reviewed: Sat, Apr 27, 2019
“Good overall.”
About Budget: 8.7 /10
It could be better if pick up location is described better. It says inside airport but it's actually outside the terminals across the parking lot.
About QEEQ: 9.0 /10
Would be great if requests such as car seats can actually be confirmed instead of saying it's just reserved.

Hyder Nashir

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Intermediate SUV | Toyota Kluger or similar
Reviewed: Mon, Sep 10, 2018
“Overall positive experience with rental of Toyota Kluger”
About Budget: 10.0 /10
Like: Car was clean and rather new when received. Came with good and accurate GPS. Fuel consumption was reasonable. Car was comfortable with smooth engine. Good boot space to fit 3 large suitcases with additional space available still. Good reverse camera even at night. Car runs on petrol which is cheaper than diesel in Australia. Collection and return was very fast and the staff at Budget’s office was friendly.
Dislike: At collection at Budget’s office, I was asked to get coverage for road assistance even though insurance coverage was already purchased separately via EasyRentCars. Pls read through your purchase insurance before collection so you will not be confused and pay additional coverage which you already have. EasyRentCars insurance cover whilst cheaper, required upfront payment followed by reimbursement subsequently. For insurance cover by Budget, there is no payment required at the point of assistance. FYI.
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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Nov 4, 2019
“Good deal and easy!”
About Budget: 9.7 /10
Good and easy to collect car within terminal. Car was not ready but provided within 5 mins at the waiting area.
About QEEQ: 10.0 /10
Easy to book. Good deal and you can change your mind anytime as Easyrentcars will provide refund as promised.

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 13, 2020
About Budget: 9.0 /10
good
About QEEQ: 10.0 /10
Very helpful.

F.Gutierrez

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Compact | Mystery car 2 Doors or similar
Reviewed: Fri, Oct 21, 2022
About Budget: 8.0 /10
I’m very disappointed about the woman that was attending at the counter (14/10/2022-23:00aprox Melbourne airport). When she knew that we are Colombians she started to talk about cocaine and the good quality of Colombian cocaine. For me and my brother, it is a terrible disrespect and it is even almost a racist and discriminatory comment, in her position as a client attendant, she has to be respectful of all people and cultures instead as she did following a bad stigma about a country to frame us as bad people. in Colombia, we are more the good people than the bad ones and drugs are not anymore the main thing in a country full of culture and good people. On the other hand, she had a bad attitude attending us, with a poor explanation about the process. for example, she charge me $100 but she wasn’t clear for what reason I had to pay that. (I suppose it is a bond that will be returned to my account) because when I did the booking I paid for everything. (At this time, I don’t know anything about this $100 and I would like to know when will be my money returned? ) It is a shame just an only one person with a very bad attitude destroys the whole experience and good name of a company. Forgetting the bad experience at the counter all was good and the car was great. That’s why we have a bittersweet taste about the experience renting a car in budget.
About QEEQ: 10.0 /10
Good prices!
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Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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