Great Car. Minimum Hassle.

The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

better to provide a map for the return area of car

1. The brakes were giving loud stressing noise when applied. The vehicle should have been checked before releasing. 2. Wanted to delay pickup time by 1.5 hrs due to my flight time arrival and called the Australian number from Malaysia. The customer service personnel recorded my request but not able to email me confirmation. Passed me to another lady who wanted to charge me a lot extra for the delayed-pickup request which I find ridiculous as it was still within my booking period and I have no intention to delay the drop off time. She finally relented after my reasoning and said will inform the pickup location. Also said that she will email me my requested pick up time confirmation. I DIDN'T RECEIVE THE EMAIL.

車を借りたときに傷などを自分でチェックする。メールを会社に送って、その返信がなかった。返却したときに、傷について聞かれたので、送ったメールを見せたら無事に返却できた。 カーナビをお願いしたはずだが、ついていなかった。グーグルマップを見て旅行中運転した。

予約はスムーズでした。

Like: Car type as per stated, in tip top condition and low mileage. Highly recommended!